**We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities. #WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as an **IT Service Management & Software Development** **Job Summary** We are seeking a Technical Lead with 6 to 8 years of experience in IT Service Management ProC PL/SQL Shell scripting Oracle C Unix and C++. The ideal candidate will have domain expertise in Payer. This hybrid role requires a proactive individual who can drive technical excellence and contribute to impactful projects. C, C++, ProC*, Centura, Unix Script Shell, Oracle, PL/SQL Tools & Process Required: ITIL / ITSM Tools and work experience on Support or maintenance projects **Responsibilities** + Lead the design and development of technical solutions using ProC PL/SQL Shell scripting Oracle C Unix and C++. + Oversee the implementation of IT Service Management processes to ensure efficient service delivery. + Provide technical guidance and support to team members to foster a collaborative and productive environment. + Collaborate with cross-functional teams to gather requirements and ensure alignment with business objectives. + Develop and maintain technical documentation to support system architecture and design. + Conduct code reviews to ensure adherence to best practices and coding standards. + Troubleshoot and resolve complex technical issues to minimize downtime and ensure system reliability. + Implement continuous improvement initiatives to enhance system performance and scalability. + Monitor system performance and provide recommendations for optimization. + Ensure compliance with industry standards and regulatory requirements within the Payer domain. + Participate in project planning and provide accurate estimates for development tasks. + Communicate effectively with stakeholders to provide project updates and address any concerns. + Mentor junior developers to enhance their technical skills and knowledge. **Qualifications** + Must have strong experience in IT Service Management ProC PL/SQL Shell scripting Oracle C Unix and C++. + Must have domain expertise in Payer to ensure compliance and relevance in project execution. + Should have excellent problem-solving skills to address complex technical challenges. + Should have strong communication skills to effectively collaborate with team members and stakeholders. + Should have experience in developing and maintaining technical documentation. + Should have the ability to lead and mentor a team of developers. + Should have a proactive approach to identifying and implementing process improvements. + Should have experience in conducting code reviews and ensuring adherence to coding standards. + Should have the ability to work in a hybrid work model and adapt to changing project requirements. + Should have a strong understanding of industry standards and regulatory requirements. + Should have experience in project planning and providing accurate task estimates. + Should have the ability to troubleshoot and resolve technical issues efficiently. + Should have a commitment to continuous learning and staying updated with the latest technologies. _Why Cognizant?_ _Improve your career in one of the largest and fastest growing IT services providers worldwide_ _Receive ongoing support and funding with training and development plans_ _Have a highly competitive benefits and salary package_ _Get the opportunity to work for leading global companies_ _We are committed to respecting human rights and build a better future by helping your minds and the environment_ _We invest in people and their wellbeing._ _We create conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered._ _At Cognizant we believe than our culture makes us stronger!_ _Join us now!_ _\#BeCognizant #IntuitionEngineered_ Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.