Requisition Number: 67097

 

Corning is vital to progress – in the industries we help shape and in the world we share.

We invent life-changing technologies using materials science. Our scientific and manufacturing expertise, boundless curiosity, and commitment to purposeful invention place us at the center of the way the world interacts, works, learns, and lives.

Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies.  Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes.  IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Position Description:

In this role you will work as an operation support specialist in new Global S4 HANA team being created in strategic ERP Transformation Organization. You will work in international company with great history having many divisions and subsidiaries all over the world. You can become part of great journey together with us to company optimized and growing with benefits of SAP S/4 HANA application working in private cloud. You will work with colleagues from different regions, lead meetings, and take responsibility for the OTC (Order to Cash) workstream. 
Experience in one of more of the following is highly desirable: 

OTC/O2C stream – Ability to demonstrate S/4 HANA processes in Order to Cash Experience in Sales and Distribution (SD) implementation & customizing Experience in dealing with key integration areas procurement, finance, supply chain and warehouse management  Experience in S4 Conversion, workflow, interfaces and EDI Will work with operations team in support break/fix activities Work in an international team, using collaboration tools, to operate as one, cohesive Operations team. Conduct working sessions with business users as required to clarify requirements or troubleshoot issues. Research and apply OSS notes as required to resolve issues.   Work in Corning’s ITSM related applications like ServiceNow, Teams, Sharepoint, SAP ChaRM Will be in an on-call rotation supporting team / organization expected to meet SLA commitments defined by IT and agreed upon by the organization.  Develop documentation and testing procedures, and perform knowledge sharing sessions with operations team.
  Education & Experience At least 5-8 years SAP ECC 6.0 and SAP S/4  Proficient in Business Analysis, Business Knowledge, Architecture Knowledge and Technical Solution Design Excellent communication and written skills to aid in RICEF creation and design document creation.  In-depth knowledge of SAP best practices 
  Required Skills Order to Cash (OTC) – Ability to demonstrate S/4 HANA Processes for Order to Cash Sales Order Processing Pricing Availability Check Shipping Order to Billing Payment Processing Customer Master Data Experienced SAP S4 HANA OTC/Order to Cash Consultant to work on Identify and resolve complex technical issues within our customer service-level agreements. 
  Desired Skills Experience in other SAP modules Development experience (ABAP is strong plus) Fiori, Adobe Forms, and Workflow experience  Proficiency in debugging complex programs ServiceNow experience
 

Soft Skills

Written and oral communication in English and customer service skills Able to perform under pressure during times like a system down situation.  Good teamwork, ability to work across multiple teams to troubleshoot and resolve issues. Needs to be a self-starter with strong analytical thinking skills, able to work independently
 

 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at accommodations@corning.com.