Overview This is a remote role that may be hired in several markets across the United States. This position is responsible for the management of payment technology programs. Oversees the complex, strategic coordination of multiple projects within an initiative in order to achieve business goals, including management of overall scope, cost, staffing, and performance. Evaluates program effectiveness and delivers tactical insight through reporting to senior management and other key stakeholders. Responsibilities Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties. Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning. Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives. Qualifications Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management License or Certification Type: PMP certification Preferred, PgMP certification Preferred This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $115,761 and $177,500. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits