Centro De Itatiaia, Rio de Janeiro, Brazil
13 days ago
IT Operations Junior Manager in Itatiaia, RJ

Job Location

Centro De Itatiaia

Job Description

In this position you will drive operational excellence to prevent any IT system or infrastructure-related issues from impacting business operations at the site.

Responsibilities:

Communication and Remediation: Establish strong processes to ensure that any issues are communicated and remediated in a timely manner, collaborating with site key users and support teams.

Change Management: Execute a robust IT change management process to prevent incidents and unplanned outages.

Compliance: Ensure compliance with both industry standards and P&G standards.

Continuity Planning: Implement IT continuity planning, which includes infrastructure and application continuity, IT resiliency, and operational & disaster recovery measures.

Project Management: Drive 1-2 key projects at the site and/or any key region/global priorities within the Business Unit (BU).

Governance: Oversee the governance of site IT contractors.

Who we are:
P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic,trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership,innovation and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsiblyand ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work anddo something that matters.
We commit to provide you with equal opportunities in employment! We value diversity, and we do not discriminate on the basis of race, religion, color,national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Benefits:

Competitive salary

Meal voucher

Life insurance

Health insurance

Dental plan

P&G stock

Saving plan

Hibrid and Flexible work arrangements

Wellness programs (anti-stress massage, nutritionist, psychological support, etc…)

Physical activity benefit (Gympass®)

Benefit of medicines and reimbursement of vaccines

And others...

Job Qualifications

Located in or willing to relocate to Itatiaia.

Experience and/or a passion for learning and applying skills in any of the following digital technology areas: cyber/information security, IT Operations, Application management, Network operations, connected devices, and personal computing.

Demonstrate accountability & ownership to lead IT technical incidents to resolution, working with the relevant team(s).

Problem-solving skills and critical thinking in case of outages or operational issues with warehousing applications, IT devices, networks, data center operations, etc.

Leadership and communication skills to proactively identify, manage and communicate critical issues, elevating them to site leadership & the right operation team/s 

Solution-oriented mindset to prevent problems from occurring in the technical area of responsibility, collaborating with multiple teams and partners to follow operating standards

Experience with supervising & collaborating with local/global operational resources that deliver IT operations at the site (i.e., strategic suppliers and partners.) is an asset.

Proficiency in English (written and spoken).

Job Schedule

Full time

Job Number

R000122416

Job Segmentation

Experienced Professionals (Job Segmentation)
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