Location-Durban ,  ,South Africa (ZA) 

Job ID -6385

Key Responsibilities

Frontline support to all Aramex branches from the helpdesk system or telephonically Hardware and Software installations and support Helpdesk system queries, quick and effective resolution of the queries Install in-house software at customers

 

Minimum Requirements

A+ and N+ Certified Windows 8, Windows 10 extensive knowledge Basic knowledge of Office 365 Excellent written and verbal communication skills Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues Dependable to be at work during assigned shifts and to complete work as expected Ability to multi task and meet specific goals set by supervisors and management Extensive Hardware knowledge including: Desktops, laptops, printers and networking equipment Hardware installations and set up Basic networking skills Own reliable Transport and valid driver’s license

 

Skills

Communication  - Written & Verbal Attention to detail Problem solving Multi-tasking

 

Competencies

Customer service orientation Communication (Verbal & Written) Teamwork Planning and organising Must be able to work independently and use initiative Must be able to work under pressure

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.