**Description** * Following IT HSBC standards, support implementation of changes into production in line with the entity goals. * Manages expectations, results, and impact of agreed outcomes, thinking ahead to identify and overcome potential issues. * Reporting to management issues or potential risk within technical origin or which can impact entity and clients * Automate manual process within IT or operational areas focused on performance and capacity increasing. * Close tracking of technical activities with vendors to ensure projects and recurrent activities to guarantee proper governance and services under agreed threshold. * Work collaboratively with Senior Managers from other areas in IT to ensure stakeholder and customers’ requirements are met. * Proactively seek opportunities to Organize IT services to improve a business operation in collaboration with other areas. * Establishes effective relationships across the business and tech structure/matrix to ensure better engagement and better quality and effectiveness of deployment. **Qualifications** * Knowledgeof brazilian financial market and products. * Ability to build strong relationships with global/local vendors and communicate with a wide spectrum of stakeholders. * Very well organized person to support documentation for every automation * Experience with Alteryx, google looker and Qlik sense are mandatory * Language skills: Advanced English is required, and Spanish is a plus **Job Field:** Technology **Primary Location:** South America-Brazil-Distrito Federal-Sao Paulo **Req ID:** 0000L2HX