Pittsburgh, PA, 15222, USA
5 days ago
IT Business Consultant, Tech Lead
**Calling all innovators – find your future at Fiserv.** We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. **Job Title** IT Business Consultant, Tech Lead **What does a successful IT Business Consultant, Tech Lead do at Fiserv?** You will function as a Technical Project Analyst in our DNA Card Services Implementation Group. You will have the opportunity to configure applications for transaction testing and implement a variety of Credit and Debit Card products. We seek your highly honed diligence, technical skillset combined with coordination and project management skills to keep our projects moving forward and allowing us to meet our client’s commitments. **What you will do:** + Under the mentorship of the Department Managers, oversee and deliver tasks by completing project achievements within the project/task timeline + Perform Card Services implementation tasks not limited to installation, setup, for DNA Credit Cards, ATM/Debit Cards, Instant Issue, and other ancillary interfaces for Fiserv DNA Card Service Implementations + Install software parameters, insert client specific data and other modifications needed within client’s test and production data bases in preparation for live card services event + Work with project breakthroughs or with the other Fiserv assigned tasks to assure that all applications interact according to specifications not limited to Credit Cards or Debit Cards, and other ancillary interfaces for Fiserv DNA Card Service Implementation + Adhere to company Service Level Agreement guidelines **What you will need to have:** + 5+ years of technical and analytical experience troubleshooting Windows, including workstations and servers, networking knowledge + 5+ years of experience working with SQL and other Microsoft Office tools + 5+ years of experience resolving complex technical issues by researching through internet and other internal knowledge base tools + Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and military experience **What would be great to have:** + Highly collaborative, consultative, and solution-oriented work style with the ability to positively negotiate, influence others and maintain effective business relationships + Strong research and critical thinking skills + Demonstrable ability to manage multiple projects in a demanding environment while adhering to deadlines + Flexibility to work after hours/on-call/ weekends as needed + Prior Fiserv experience This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York, Nevada, Rhode Island or Washington. _Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate._ Thank you for considering employment with Fiserv. Please: + Apply using your legal name + Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). **What you should know about us:** Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune _®_ magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence. **Our commitment to Diversity and Inclusion:** Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. **Warning about fake job posts:** Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf. If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.
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