IT Business Analysis Services Specialist ( **Job Number:** IT 000127 ) **Description** ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company that owns and operates more than 40 leading international franchise concepts in fashion and accessories, food and beverage, home furnishings, sporting goods, multimedia and beauty and cosmetics across the Middle East and Africa spread across 13 countries overseeing more than 700 stores. JOB PURPOSE The IT Business Analysis Services Specialist at Azadea's Business Services is responsible for creating preliminary designs for new IT systems that will be developed and built by others. He/she will be engaged in overseeing the implementation of smaller projects. RESPONSIBILITIES + Investigate and resolve errors and glitches that occur in IT business solutions to minimize disruptions and ensure seamless operations. + Coordinate with developers and end users to guarantee technical alignment and meet user satisfaction. + Develop scenarios for new systems and assess their implementation through testing. + Outline the data, files, and logical operations that will be performed by the system, along with outlining the ultimate data layout. + Engage in research to stay updated on technical and industry developments. + Coordinate project meetings and document project requirements. + Create logical and innovative solutions to address problems to avoid recurrence. + Assist users by fulfilling their requests through running inquiries and providing necessary information when reports are unavailable. Offer timely and accurate responses to user inquiries, ensuring that critical information is readily accessible and meets user needs. + Conduct training sessions for users on newly implemented systems. **Qualifications** LANGUAGE & TECHNICAL SKILLS Language Proficiency + Fluency in English. + Fluency in French is a plus. Technical Skills + Proficiency in MS Office. Professional Expertise + Strong knowledge in the business field (ERP Systems). + Good knowledge of SQL server, Access, SQL scripts coding, etc. EDUCATION Bachelor’s degree in Computer Science, or a related field. EXPERIENCE Two to four years of experience in a similar role. BEHAVIORAL COMPETENCIES Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. For example, makes effective use of the latest technologies required for success in the role; grasps the main terminology. Learns and adopts new technologies, although may require some time to master the changes. Optimizes Work Processes Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, generally follows defined and communicated standards, methods, and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods. Ensures Accountability Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others. Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking. Nimble Learning Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. For example, relishes new or unusual problems; seeks others' input and experiments with own ideas. Easily learns the essence of difficult issues and concepts. Investigates and discusses own mistakes to learn from them. Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws. **Primary Location** : Egypt-Egypt Head Office ABS **Schedule** : Full-time **Unposting Date** : Ongoing **Req ID:** IT 000127