Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Uniteds Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

As the Application Development Manager, you will lead the development and implementation of existing and new Airport Operations technology, a key component of Uniteds growth strategy. This technology will be seamlessly integrated with various other systems across the organization. Your role will involve leading a team focused on digital transformation, providing hands-on leadership in designing, analyzing, and developing scalable solutions. You will emphasize solutions architecture, best suitable development practices, and driving organizational change.

Delivery and ExecutionResponsible for leading the end-to-end delivery and maintenance of applications/s (including on-premises and cloud-based)Manage the entire application lifecycle, from development through deployment and maintenance, ensuring efficient and reliable operationsEffectively manage and deliver work requests and projects within the committed budget, schedule and quality for individual projects while also meeting overall department performance goalsEmphasize operational excellence by maintaining high standards of performance, reliability, and availability for all applicationsStrategic AlignmentEngage, and partner with stakeholders, technical and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growthCollaborate with business units to prioritize product development and lead key initiativesWork closely with stakeholders and leadership to align development and operational efforts with strategic priorities, ensuring the teams contributions drive critical business outcomesInfluence stakeholders to define clear priorities for deliverables and establish key business outcomes, ensuring these goals are effectively met.Ensure that the application lifecycle supports broader business goals, including enhancing end user experiences and optimizing operational efficiency.Communication, Collaboration and Stakeholder Management:Collaborates with other teams and business constituents to provide daily operational supportBe a trusted thought leader with business partners to create impactful products that delight your customersEnsure smooth coordination between teams to support seamless operational performance and application deliveryProvide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning reviewManages relationships with technology vendors, ensuring that partnerships deliver value to the organizationDrive innovation:Identify technical obstacles early and work closely with the team to find creative solutionsResponsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutionsCollaborate and share knowledge to create effective and innovative solutions to problemsFacilitate collaboration between teams to identify emerging technologies and trends that could drive more effective solutions and future-proof applicationsConsistently assess and refine development processes and methods to improve team performance and product qualityPromote the use of automation to streamline processes, reduce manual work, and improve overall efficiency across the application lifecycleChange ManagementEnsure development best practices are implemented and continuously improved as necessary.Ensure technology solutions align with architectural and evolving security standards and application changes are managed smoothly, adhering to best practices and ensuring minimal disruption to business operationsWork with the team to manage and implement changes effectively in a fast-paced environmentProcess and StandardsEstablish metrics-driven accountability by regularly reviewing processes against operational KPIs, ensuring continuous alignment with business objectivesEnsures work is compliant with established processes and other internal controls (i.e., SDLC, change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc.)Focus on continuous process improvement by implementing feedback loops that leverage data from operational incidents and performance metrics to refine processes over timeLeadership and Development:Shows a commitment to professional developmentLead efforts to plan project staffing, forecast budget, and communicate progress to senior IT and Business leadershipPromote cross-functional skill development, ensuring team members have exposure to both operational (SRE, DevOps) and development practices to enhance their versatility

Find your future at United We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Uniteds Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

As the Application Development Manager, you will lead the development and implementation of existing and new Airport Operations technology, a key component of Uniteds growth strategy. This technology will be seamlessly integrated with various other systems across the organization. Your role will involve leading a team focused on digital transformation, providing hands-on leadership in designing, analyzing, and developing scalable solutions. You will emphasize solutions architecture, best suitable development practices, and driving organizational change.

Delivery and ExecutionResponsible for leading the end-to-end delivery and maintenance of applications/s (including on-premises and cloud-based)Manage the entire application lifecycle, from development through deployment and maintenance, ensuring efficient and reliable operationsEffectively manage and deliver work requests and projects within the committed budget, schedule and quality for individual projects while also meeting overall department performance goalsEmphasize operational excellence by maintaining high standards of performance, reliability, and availability for all applicationsStrategic AlignmentEngage, and partner with stakeholders, technical and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growthCollaborate with business units to prioritize product development and lead key initiativesWork closely with stakeholders and leadership to align development and operational efforts with strategic priorities, ensuring the teams contributions drive critical business outcomesInfluence stakeholders to define clear priorities for deliverables and establish key business outcomes, ensuring these goals are effectively met.Ensure that the application lifecycle supports broader business goals, including enhancing end user experiences and optimizing operational efficiency.Communication, Collaboration and Stakeholder Management:Collaborates with other teams and business constituents to provide daily operational supportBe a trusted thought leader with business partners to create impactful products that delight your customersEnsure smooth coordination between teams to support seamless operational performance and application deliveryProvide delivery estimates and business case updates to support overall IT performance metrics, monthly project status reporting and quarterly resource planning reviewManages relationships with technology vendors, ensuring that partnerships deliver value to the organizationDrive innovation:Identify technical obstacles early and work closely with the team to find creative solutionsResponsible for escalating, assisting and follow-through on resolution of issues related to delivery of technology solutionsCollaborate and share knowledge to create effective and innovative solutions to problemsFacilitate collaboration between teams to identify emerging technologies and trends that could drive more effective solutions and future-proof applicationsConsistently assess and refine development processes and methods to improve team performance and product qualityPromote the use of automation to streamline processes, reduce manual work, and improve overall efficiency across the application lifecycleChange ManagementEnsure development best practices are implemented and continuously improved as necessary.Ensure technology solutions align with architectural and evolving security standards and application changes are managed smoothly, adhering to best practices and ensuring minimal disruption to business operationsWork with the team to manage and implement changes effectively in a fast-paced environmentProcess and StandardsEstablish metrics-driven accountability by regularly reviewing processes against operational KPIs, ensuring continuous alignment with business objectivesEnsures work is compliant with established processes and other internal controls (i.e., SDLC, change management, production control, following standards, architecture review, incident response, PCI and PII information security, etc.)Focus on continuous process improvement by implementing feedback loops that leverage data from operational incidents and performance metrics to refine processes over timeLeadership and Development:Shows a commitment to professional developmentLead efforts to plan project staffing, forecast budget, and communicate progress to senior IT and Business leadershipPromote cross-functional skill development, ensuring team members have exposure to both operational (SRE, DevOps) and development practices to enhance their versatilityWhat’s needed to succeed (Minimum Qualifications): Bachelors degree in Information Technology, Business Administration, Computer Science or equivalent field of study4 years of application delivery and life cycle management experienceExperienced with web-based development, .NET, C#, MS SQL, Angular, AWS development services and technologiesUnderstanding of digital platforms, tools, and emerging technologies (e.g., AI, IoT, cloud computing, cybersecurity)Experience with overseeing highly critical applications that require 24/7 operational support, incident management, and ensuring high availability and uptime for critical applicationsProven experience in managing on-premises web-based applicationsProven experience in managing cloud-native applications and services, including infrastructure as code, container orchestration, and cloud-based security practicesProven track record of ownership and successful deliveryAbility to prioritize projects and initiatives based on their alignment with business goals and strategic objectivesExperience maintaining scalable and reusable on tools and technologiesExperience in leading digital transformation initiatives, driving innovation and modernization across the organizations application portfolio to meet evolving business demandsProficiency in managing software development projects, including familiarity with Waterfall, Agile, DevOps practices, and software lifecycle managementAbility to leverage data analytics to drive decision-making and improve digital products and servicesProven track record of leading and developing high-performing teams, fostering a culture of innovation and collaborationStrong planning and organizational skillsStrong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiencesAbility to quickly triage and drive the resolution effort for production support situationsExperience in leading digital transformation initiatives, driving innovation and modernization across the organizations application portfolio to meet evolving business demandsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):AWS Certifications, such as Developer Associate, Solutions Architect Associate, or higherWorking knowledge or experience with High Availability systemsWorking knowledge or experience with ML, LLM, and AIAviation industry knowledge or experience, particularly regulatory standardsWhat’s needed to succeed (Minimum Qualifications): Bachelors degree in Information Technology, Business Administration, Computer Science or equivalent field of study4 years of application delivery and life cycle management experienceExperienced with web-based development, .NET, C#, MS SQL, Angular, AWS development services and technologiesUnderstanding of digital platforms, tools, and emerging technologies (e.g., AI, IoT, cloud computing, cybersecurity)Experience with overseeing highly critical applications that require 24/7 operational support, incident management, and ensuring high availability and uptime for critical applicationsProven experience in managing on-premises web-based applicationsProven experience in managing cloud-native applications and services, including infrastructure as code, container orchestration, and cloud-based security practicesProven track record of ownership and successful deliveryAbility to prioritize projects and initiatives based on their alignment with business goals and strategic objectivesExperience maintaining scalable and reusable on tools and technologiesExperience in leading digital transformation initiatives, driving innovation and modernization across the organizations application portfolio to meet evolving business demandsProficiency in managing software development projects, including familiarity with Waterfall, Agile, DevOps practices, and software lifecycle managementAbility to leverage data analytics to drive decision-making and improve digital products and servicesProven track record of leading and developing high-performing teams, fostering a culture of innovation and collaborationStrong planning and organizational skillsStrong verbal and written communication skills and the ability to clearly present ideas to a variety of technical and non-technical audiencesAbility to quickly triage and drive the resolution effort for production support situationsExperience in leading digital transformation initiatives, driving innovation and modernization across the organizations application portfolio to meet evolving business demandsMust be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the positionWhat will help you propel from the pack (Preferred Qualifications):AWS Certifications, such as Developer Associate, Solutions Architect Associate, or higherWorking knowledge or experience with High Availability systemsWorking knowledge or experience with ML, LLM, and AIAviation industry knowledge or experience, particularly regulatory standards