**Posting Details** Position Information **Position/Classification Title** IT Analyst/Programmer II **Working Title** IT Analyst/Programmer II **Position Number** 617454 **FLSA** Exempt **Appointment Type** Permanent - Full Time **Tenure Track** No **FTE** 1 = 40 hours/week, 12 months **If time limited, duration date** **Department Hiring Range** The salary is competitive and will be determined based on the candidate’s educational background, relevant experience, qualifications, and demonstrated expertise **EEO-1 Category** Professionals **SOC Code** 15-1132 - Software Developers, Applications Position Overview **Be an Eagle - Where Purpose Takes Flight!** Are you ready to make an impact? At North Carolina Central University (https://www.nccu.edu/we-are-nccu) (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU .edu . **Primary Function of Organizational Unit** North Carolina Central University’s Information Technology Services (ITS) provides information technology services to schools and departments, administrators, staff, students and the growing population of on-line and distance education students. The objectives of ITS are to improve the operational effectiveness and efficiency of the administrators, faculty and staff at NCCU through the use of technology, enhance the teaching, learning and research process through the use of technology and to provide adequate support of the technology that is deployed. **Primary Purpose of Position** The primary purpose of the position is to support the mission of North Carolina Central University through the design, development, implementation, and maintenance of enterprise-level applications, interfaces, automation, and integrations. This position will serve as an active member of a highly collaborative team and work closely with other members of the Enterprise Applications and Development Services department, the Information Technology Services division, campus constituents, and vendors. **Required Knowledge, Skills, and Abilities** Minimum of three years of experience working in IT industries developing and supporting Software development in database management. A working knowledge of SQL and Oracle PL/SQL is a must. Working knowledge of Unix and Java is preferred but not required. Working knowledge of Higher Education is preferred but not required. substantial exposure to project-based work structures, project lifecycle models, and practicing agile methodologies. Experience with enterprise-level applications that include, but not limited to: Ellucian Banner 8 and 9, Argos, Postman, NextGen, AppWorx, N2N illuminate, Windows, Git/GitHub, and Subversion. Must possess the ability to learn new technologies and participate as a contributing team member in the implementation of new and/or enhancement of existing technological solutions that support the business, strategic goals, and mission of the university. Must have excellent research, analysis, and critical thinking skills; must be well knowledgeable in database queries, system administration, system development, process efficiencies, problem analysis, and problem resolution. Must possess and demonstrate strong oral and written communication skills. Excellent listening and interpersonal skills. Must be able to collaborate with various university constituents in both technical and non-technical terms to achieve optimal implementation results; research, analyze, and implement solutions to resolve issues. Strong customer-service orientation. Highly self-motivated and directed. Keen attention to detail. Able to prioritize and execute tasks in a high-pressure environment. Experience working in a team-oriented, collaborative environment. Must be able to interpret internal and external customer technologies effectively, analyze complex problems, and respond effectively, providing constructive feedback and customer interaction for technical solutions that promote business process improvement and efficiency and resolve complex business problems. **Minimum Education/Experience** Bachelor’s degree in information systems, Computer Science, or Information Technology from an appropriately accredited institution or other related discipline; or related experience. Minimum of three years of experience in applications programming using beginning to moderately complex database queries. **Licenses or Certification required by Statute or Regulation** None **Equal Opportunity Employer** North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. Primary Responsibilities and Duties **Function** Information Technology **Describe the specific tasks and responsibilities related to the function.** Develop and automate necessary outbound and inbound data feeds from and to the ERP system and perform other programming tasks using intermediate database queries with the use of SQL, PL/SQL programming, vendor-supplied Application Program Interfaces (APIs), and other software technologies as required. Successful completion of technical tasks related to the implementation, development, maintenance, enhancement, automation, and support of ERP systems, ancillaries, integrations, and interface solutions that support the strategic direction of the university, with an emphasis on business process improvement and efficiencies. **Function** Information Technology **Describe the specific tasks and responsibilities related to the function.** Serve as a technical resource and support for other members of the Enterprise Applications and Development Services department, the Information Technology Services division, and campus constituents. Conduct research and troubleshooting to help resolve technical issues submitted through the helpdesk system. **Function** Administrative **Describe the specific tasks and responsibilities related to the function.** Ensure appropriate testing performed and validated in collaboration with technical and functional staff prior to implementing new and/or enhanced technology solutions in production. Collaborate and communicate with users, ITS staff and vendors to resolve any new and existing application systems issues. Serve as a contributing member of a team requiring technical expertise and guidance for administrative technical solutions. **Function** Administrative **Describe the specific tasks and responsibilities related to the function.** Other duties as assigned. Posting Detail Information **Posting Number** EPA03239P **Open Date** 08/02/2024 **Date desired for closing or initial review** **Close Date** **Open Until Filled** Yes **Date Position Available** **Special Instructions to Applicants** **Pre-Employment Requirements:** + You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. + **Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.** + Final candidates are subject to criminal background checks, and education/license verification prior to employment. + North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. **Employee Benefits available to** **NCCU** **permanent employees include the following and more:** + Accrued Vacation and Sick Leave + Community Service Leave + NC State – Health Benefits + NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more + 11-12 Paid Holidays + Teachers and State Employees Retirement System (TSERS) + Optional Supplemental Plans – 401k, 403b, 457b and 457 + Employee Assistance Program (EAP) + Campus Recreation Center Discount + University Bookstore Discount and more. **Applicant Documents** **Required Documents** 1. Resume/CV 2. Cover Letter 3. Unofficial Transcripts (official required from selected candidate) 4. List of References **Optional Documents** 1. DD-214 (Veterans Only) **Supplemental Questions** Required fields are indicated with an asterisk (*). 1. How did you learn about this job opening? 2. 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