Position Summary:  A LINK Case Manager’s s responsible for providing treatment to the child and their family/caregivers to address the clinical needs of the child and the complex needs of the family unit. The LINK Case Manager will provide crisis intervention and stabilization with the child/youth and family, and case management services such as referrals to other services and ensuring the structural home environment is safe.

Responsible for three to four assigned cases and will work with the identified child(ren) and their families for a period of 4 to 6 weeks. Flexibility with his/her schedule in order to meet the needs of the families served. Available to all families in program 24 hours a day, 7 days a week, for the purpose of crisis intervention and support, on a rotating basis. Provide back-up case coverage to a fellow team member when needed. Work intensely with a family, in their home and community, as frequently as needed. As the caseload is kept small, a Case Manager will visit the family as many times as necessary during the course of the week, with a minimum of three visits weekly, and daily phone contact. Provide education to families regarding children’s mental health, teach behavior modification techniques, parenting skills, and provide parents with crisis stabilization strategies. Collaborate with community treatment providers, schools, other organizations, etc. to ensure continuity of care for youth and families served. Complete all necessary paperwork related to his/her cases, including but not limited to, home safety assessment, intake face sheet, intake evaluation and psychosocial history, admission/ discharge CAIRS, child strengths/ needs, safety alert plan, goal plan, goal plan fourth week review, goal plan termination review, progress notes, authorizations of release of information, consent forms, continuity of care document, discharge/ aftercare plan, and termination summary. A Case Manager will complete all documents thoroughly and submit them to his/her supervisor by the required due dates. A Case Manager will be responsible for maintaining case records consistently. Provide families with appropriate linkages and assist with relevant community resource identification. Meet with the Program Supervisor weekly for clinical supervision to review cases. A Case Manager will prepare for supervision and display a readiness to discuss case issues, including interventions and linkages. Prepare and meet with Program Director, and LINK team, every morning, to discuss updates and status of their cases. Participate in weekly team meetings, and act as a team member by providing mutual support, brainstorming of ideas, constructive feedback, etc.