Overview and Responsibilities: Since 1994, Amazon has continuously expanded its product selection and innovated on behalf of customers in an ongoing effort to fulfil its stated ambition of being earth’s most customer-centric company. Its massive worldwide network of fulfilment and customer service centres delights customers around the world, both directly through Amazon and on behalf of merchants on the Amazon platform. Today, Amazon’s rapidly expanding consumer product range offers books, video games, consumer electronics, apparel, jewellery, grocery and Amazon Kindle among many others. Amazon’s presence in Europe is growing fast and now includes the UK, France, Germany, Spain, Italy, Czech Republic, Poland, Slovakia, Turkey and Luxembourg with customers across all 27 European states, offering millions of products and a long term vision to allow every consumer to find anything they want to buy online backed up by outstanding customer service.

If you thrive in a challenging and fast-paced environment, this is the place for you. The person in this role must be able to work independently, take a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication, professional interpersonal skills, and the ability to function in an innovative environment. You'll need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to achieve outstanding results.

Amazon is seeking an exceptionally talented, innovative, extremely hands-on, customer-obsessed HR Business Partner with a passion for establishing first-class HR strategies to join our highly professional People eXperience & Technology team supporting the Global Procurement Organization.


Key job responsibilities
This role will support, in collaboration with a Senior HR Business Partner the Corporate Operations and FC Support Function teams across Europe, comprising several hundred people; responsible for all aspects of the PXT service to their clients. Ensuring outstanding customer focus by delivering value-add, best in class PXT support to internal customer groups across multiple geographies:
• Own and manage the relationships with client group Sr Managers and Managers.
• Participate in the delivery of the strategic PXT plan for each business supported, ensuring consistency with EU and global PXT goals.
• Act as a consultant to your client groups and provide input and guidelines on PXT global and local practices.
• Coach, train and guide managers during the Talent Management and Annual Compensation Planning processes. Develop toolkit and communications that help managers to prepare for Talent Reviews
• Maintain a strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits and development activity.
• Support and develop line managers in driving a performance culture through coaching, facilitating talent assessments and succession planning meetings.
• Provide expert input to your client groups as well as the PXT team in terms of employment legislation, policies and local practices.
• Support managers and employees in identifying training opportunities to further develop functional and managerial skills
• Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate


About the team
We commit to foster a customer-centric environment by creating a best-in-class employee experience through a trustful partnership, a thoughtful use of data, and relentlessly striving for innovation.