Somerset West, Western Cape, South Africa
9 days ago
Internal Sales Representative
Duties:
Make the agreed number of calls to customers as assigned and instructed, both existing and new Generate leads by identifying potential new customers and making cold calls by telephone Demonstrate excellent customer service through follow-ups Co-ordinate sales efforts with relevant departments such as logistics, marketing and the entire sales team in order to achieve sales and profit targets Process and follow up on orders as necessary Closing the sale and providing customer support as required Monitor and review product range and communicate any new product developments in order to increase width and depth of distribution Drive and present promotions to customers Ability to comprehend and use sales data to analyze market potential Respond to enquiries and technical information requested Sell overstocks/aged stock. Communicate with Sales Manager regarding sales issues, objectives and competitor activity or opportunities gathered from customer feedback. Respond timeously to all correspondence and administrative deadlines. Skills and Qualifications:
Min matric Marketing / Sales qualification and 5 - 10 years sales experience in internal sales and calling merchants, resellers, manufacturers and retail hardware merchants. Excellent telephone etiquette and communication skills Knowledge of timber and construction related materials advantageous Must have working knowledge of Microsoft office Suite (Word Excel Powerpoint Outlook) Having working knowledge and experience with internal business systems like Microsoft Business Central advantageous
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