Internal Communications Manager Job Category: People Location: US - Massachusetts - Waltham + ShareCopying... **Meet Our Team:** We are a dynamic team of strategic communicators who leverage cutting-edge technology to transform complex ideas into compelling narratives. Our collaborative environment brings together expertise in strategic thinking, technical proficiency, and relationship-building to drive impactful internal communications across Pega. We work closely with HR, Learning & Development, and IT to create seamless, engaging employee experiences. **Picture Yourself at Pega:** Imagine yourself at the intersection of technology and communication, where you'll leverage AI-driven personalization and data-driven approaches to enhance employee engagement. You'll be part of a fast-paced, hybrid environment where innovation meets strategic communication. Your days will be filled with crafting compelling narratives, designing high-impact presentations, and leading initiatives that shape Pega's company culture. **What You'll Do at Pega:** + Lead and execute strategic internal communications initiatives that foster employee engagement + Transform complex technical concepts into clear, engaging narratives + Design and implement multi-channel communication campaigns across email, intranet, video, podcasts, and mobile platforms + Create and optimize content for multiple platforms, including video and interactive formats + Leverage AI and automation tools to personalize internal communications + Develop and execute crisis communication strategies + Implement data-driven measurement frameworks to evaluate communication impact + Partner with executives to enhance leadership communication + Support change management initiatives through transparent communications **Who You Are:** + A strategic thinker who aligns communications with broader organizational goals + A natural storyteller with exceptional ability to craft compelling narratives + A relationship builder who excels at cross-functional collaboration + A data-driven decision maker who uses analytics to inform strategies + An innovator with a growth mindset and eagerness to learn + A project management expert who thrives managing multiple priorities + A constant learner who actively seeks opportunities to enhance skills + Someone with a passion for clear communication and keen eye for detail **What You've Accomplished:** + 5-7 years of experience in communications, preferably in an technology-driven environment + Proven track record of translating complex ideas into clear, compelling content + Advanced proficiency in Microsoft Office Suite, especially PowerPoint + Experience with AI tools and demonstrated ability to leverage new AI assets + Working knowledge of Canva and digital content creation tools + Proficiency in SharePoint and modern collaboration platforms + Experience with digital analytics tools for measuring communication effectiveness + Hands-on experience with GenAI platforms for content creation + Demonstrated success in developing and implementing communication frameworks + Proven ability to build and nurture virtual communities **Pega Offers You:** + Opportunity to work with leading-edge AI technology recognized by both Gartner and Forrester as industry-leading + Continuous learning opportunities in emerging technologies like Gen AI, intelligent automation, and low-code development + Dynamic, innovative and inclusive environment where you can shape the future of enterprise software + Competitive global benefits including performance-based compensation, equity participation, and comprehensive benefits Job ID: 21627 It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law. https://www.pega.com/about/careers/equal-employment-opportunity