At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Do you want to join a team of internationally known experts helping to educate Customers and providing them with helpful solutions? As a Technical Services Specialist at STERIS, you will be a subject matter expert for key pharmaceutical and biopharmaceutical Customer accounts, providing technical information and support for projects related to product technology and product application for a specialized area within the Life Sciences Contamination Control business. You will also coordinate project activities with other departments and collaborate with assigned team members on a project basis.

 

This is a remote based Customer facing position. To support and service our Customers in this assigned territory candidates must be based out of: anywhere in the US (Cleveland or Philadelphia are preferred).

What will you do as a Technical Service Specialist:

Provides technical information and expertise to key Customer accounts with focus on Contamination Control, Sterility Assurance and Validation of sterilization processes, with the objective of resolving complex pharmaceutical and biopharmaceutical industry Customer challenges.  Support provided through telephone and written correspondence, generation of literature, lab analyses and direct field support. 

Manages projects and coordinates and oversees technical and/or lab activities within area of specialization.  Serves as liaison with R&D groups for scientific and technical support.  Reports on product field trial activity. 

Maintains subject matter expertise by reading current published literature, attending and presenting at scientific meetings and seminars, and collaborating with technical experts. 

Increases sales force effectiveness by administering global pharmaceutical and biopharmaceutical industry Customer and professional education programs. Works with global Customers and sales representatives on product applications, appropriate product usage, and providing background information and analytical support.

Contributes ideas and information for new products, processes and applications relative to the business unit.