Job Description:Working within the Outpatient Specialty Center, the scheduler-infusion schedules patient treatments utilizing provider care plans and critical thinking skills. Prior to scheduling the Scheduler-Infusion is responsible for confirming appropriate authorizations have been received and coordinating dates/times for patients based on acuity and availability of infusion chairs and nursing staff. This position interacts directly with patients to confirm appointments and provide instructions related to their treatment and liaises with Infusion and other departments to process information related to treatments and care.

Education:

High School Graduate or Equivalent - Required

Experience:

2-3 years of oncology or surgical scheduling experience, or Oncology practice experience - Required

Additional Experience:

Oncology clinical experience or administrative experience related to knowledge of Oncology infusion drugs - Preferred

License/Certification:

Certified Medical Assistant or Certified Administrative Medical Assistant - Preferred

Epic - Proficiency must be passed within 90 days of Start Date - Required

Skills:

Must have excellent written and verbal communication skills as well as excellent customer service, time management and organizational skills.

Ability to deal diplomatically with all types of individuals under stressful situations.

Excellent team player, including the ability to work cross-functionally in a fast-paced environment.

Proficient in obtaining and organizing information independently and efficiently.

Strong analytical, management, planning, and problem-solving skills.

Knowledge of treatment coverage and authorization process.

Complies with regulations in document handling and transmission of patient information.

Knowledge of HIPAA and JMH patient information policies and procedures. 

Basic knowledge of medical terminology.

Work Shift:08.0 - 09:00 - 17:30 No Waive (United States of America)

Pay Range:

$27.54 - $37.19Hourly

Offer amounts are based on demonstrated/relevant experience and/or licensure.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word ‘exempt’ on it.

Scheduled Weekly Hours:40