Kwun Tong, Kowloon, Hong Kong
8 days ago
Intelligent Automation Operations - Digital Transformation Manager - Executive Director

Are you passionate about driving transformation initiatives across the region? Then, this is your opportunity to join the Asia Pacific Transformation team under Securities Services Operations, assuming a key role in the successful delivery and execution of the operations strategy in the region. 

As a Digital Transformation Manager - Executive Director within the Securities Services Operations Transformation Team, you will be part of the Global team that is embarking on a strategically important, multi-year program to improve operational scale and efficiency and drive improved margin and profitability for the Lines of Business.  You will work closely with a Senior Transformation Lead to define the strategy, and lead multiple, high-impact projects directly aligned to business priorities. Projects will include process digitization/automation, artificial intelligence, operational efficiency, operating model, control and people initiatives.  You will be a strong communicator with outstanding executive presentation skills, with the ability to bring people together and face off to colleagues at all levels of the organization.

Job responsibilities:

Drive regional transformation initiatives that are aligned to global strategic priorities and collaborate with key stakeholders to develop business case, operating models, solution design, implementation/execution plan and operational readiness Collaborate with Technology, Product Development, central Intelligent Solutions and Artificial Intelligence teams to integrate innovative and scalable solutions into Securities Services operational landscape Partner with key stakeholders and clients to understand their requirements and expectations, ensuring that deliverables meet their needs and enhance overall client satisfaction Build a first class team across multiple locations in the region and provide guidance, direction, and support to direct and indirect teams, promoting a collaborative and productive work environment Stay abreast of industry trends, regulatory changes, and emerging technologies within the securities services domain to provide strategic insights and ensure JP Morgan's competitiveness

Required qualifications, capabilities, and skills:

At least 15 years’ experience in financial services or a related industry sector such as professional services, or technology providers Proven experience as a Transformation Manager, Project Manager or in a similar leadership role within securities services operations or financial services Proven people management skills Strong understanding of Intelligent Automation tools, and usage of Artificial intelligence in the industry. Strong understanding of securities operations, including fund asset management, settlement, custody, and corporate actions Exceptional project management skills, with a track record of successfully delivering complex projects on time and within budget Excellent communication and interpersonal skills, with the ability to influence and collaborate with diverse stakeholders Demonstrated leadership capabilities and the ability to inspire and motivate teams to achieve their best
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