**About Us** We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead.  Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! + **Description:** We are seeking an experienced **Integration and Operations Expert** to manage and optimize our digital platforms powered by **Optimizely Configured Commerce** and **Optimizely Content Management System (CMS)** . This role is pivotal in ensuring seamless website operations, delivering an exceptional user experience, and driving innovation in our digital ecosystem. + You will collaborate with multi-functional teams, including development, design, marketing, and customer support, to ensure our platforms are fully coordinated, operationally efficient, and aligned with business goals. **Responsibilities:** **Platform Integration & Optimization:** + Oversee the ongoing integration and growth of Optimizely Configured Commerce and CMS systems with third-party applications (e.g., CRM, ERP, analytics tools). + Manage APIs and connectors to enable seamless data flow between systems. + Perform performance monitoring and fixing to optimize platform stability and speed. **Operations Management:** + Maintain the health and security of the websites, ensuring uptime and alignment with industry standards. + Coordinate regular updates, including CMS content updates, system patches, and platform upgrades. + Monitor critical metrics and ensure systems align with business objectives. **Collaboration & Support:** + Work closely with developers and operations engineers to test and deploy new features and enhancements. + Partner with the product owners, marketing and content teams to optimize the customer journey and deliver compelling digital experiences. + Offer training and technical support to internal collaborators to improve platform utilization. **Forward-thinking planning:** + Identify and recommend enhancements to the digital platforms to drive growth and improve user engagement. + Stay updated on the latest Optimizely features, trends, and standard methodologies to maintain a competitive edge. **Required Skills & Qualifications:** **Technical Expertise:** + 3+ years of demonstrable experience in managing and configuring Optimizely Configured Commerce and Optimizely or similar CMS platforms. + Proficiency in web technologies, including HTML, CSS, JavaScript, and SQL.+++API gateway, single sign on, etc… + Good understanding of APIs, integrations, and data workflows and monitoring techniques. + Familiarity with standard processes for ensuring security in eCommerce and content management platforms. **Operational Skills:** + Experience with website performance monitoring tools (e.g., Google Analytics, New Relic). + Strong problem-solving skills with a track record of resolving complex system issues. + Knowledge of digital marketing practices, SEO, and analytics integration. **Soft Skills:** + Superb communication and collaboration skills, with the ability to work with technical and non-technical teams. + Strong organizational and multitasking abilities to manage multiple projects simultaneously. + Analytical approach with attention to detail and a focus on continuous improvement. **Preferred Qualifications:** + Experience with ERP and CRM integrations (e.g., Oracle EBS, Salesforce). + Certification in Optimizely or related technologies. + Understanding of Agile methodologies and project management tools (e.g., Jira, Azure DevOps Boards). **Flexible Work Schedule:** This role has the flexibility of a remote work option up to three days a week and a core hour schedule. You can choose to flex your start and stop times given you are working during the core hours of 9:00am - 3:00pm. Our teams work together to ensure our chosen work schedules enable our creativity and productivity as we serve the needs of our customers. **Benefits** Copeland places a high value on ensuring that employees have a good work-life balance. We provide access to a competitive benefits package, including the following: medical insurance, dental and vision coverage, 401k participation with a competitive immediate match, fitness center, parental leave, and an online wellness rewards program. Immediate vacation and holiday leave are available. Employee resource groups, including a very active Diversity and Inclusion committee, ensure that the Copeland values are incorporated into everyday employee life. **Our Commitment to Our People** Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs: medical insurance plans, dental and vision coverage, 401(k) and more. We provide employees with flexible time off plans, including paid parental leave, vacation and holiday leave.  Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! **Our Commitment to Diversity, Equity & Inclusion** At Copeland, we believe having a diverse, equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed, heard, respected, and valued for their experiences, ideas, perspectives and expertise. Ultimately, our diverse and inclusive culture is the key to driving industry-leading innovation, better serving our customers and making a positive impact in the communities where we live.  **Work Authorization** Copeland will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. **Equal Opportunity Employer** Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: copeland.careers@copeland.com With $5B of global revenue, Copeland is a leading provider of compression products, electronics, software, and solutions across many applications within Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR), where macro and regulatory trends towards environmental sustainability, leads to changes in HVACR technology. Other products include other heating applications, food service and retail, transportation, and healthcare/life sciences. This new business also has a solution portfolio that manages, monitors, and controls refrigeration units in the commercial setting, as well as software solutions that measure and monitor temperature conditions of refrigerated goods in transit, where there is a greater emphasis on energy management/sustainability solutions globally.