Combined Insurance, a Chubb Company, is seeking an Instructional Designer to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Location– Chicago, IL or Columbia, SC

JOB SUMMARY

The Instructional Designer will be accountable for managing the development of innovative training programs through the creation of instructor-led and online training content. All candidates must have experience in curriculum design, training analysis, instructional design and eLearning development. Strong project and relationship management skills are required. Strong skills working in a team based matrixed and hybrid work environment as well as independently is important.

RESPONSIBILITIES

Serve as a partner to the business in analyzing product and process information and rapidly developing online learning and blended learning deliverables and tools Determine and implement learning strategies/programs appropriate for different audiences Work independently in managing multiple training projects between different client groups to reach expected outcomes Provide editing/quality control for training deliverables and communications Design and develop curriculums and other learning solutions in multiple formats Analyze and communicate the metrics of learning effectiveness; provide feedback and recommendations for ongoing improvement to management Leverage decision-making skills, critical thinking and reasoning. Proactively resolve problems while exhibiting professional, sound judgment, and collaboration skills Prepare L&D and Field Team members to facilitate in-person and virtual training sessions for new and incumbent employees

 REQUIRED SKILLS AND EXPERIENCE

Bachelor’s Degree and a minimum of 3-5 years of instructional design experience and expertise in adult learning strategies, including online learning and rapid design principles; or combined work experience and education Superior writing, editing, communication and presentation skills; ability to state issues in a concise, solution-driven manner Ability to quickly establish strong working relationships with all levels of personnel across multiple departments Outstanding organizational skills, attention to detail, project management skills  Proficiency in prioritizing/reprioritizing tasks based on changing needs Ability to quickly analyze information, develop curriculum outline, and draft training content Ability and experience in working independently to develop training solutions from start (analysis) to end (delivery) Experience with e-learning platforms (ex. as Articulate or Captivate); video/audio editing software (ex. Camtasia, Audacity); and Adobe Suite (Acrobat X Pro, Photoshop, Illustrator) Proficiency in Microsoft Office products, including Excel, Word, Outlook, and PowerPoint Experience with design of SCORM compliant courses and experience with learning management systems.  Experience with Cornerstone is a plus Skilled in Project Management with the ability to organize workflow to manage multiple projects and accomplish tasks with follow-through to completion Current knowledge of the latest training technologies and training program design strategies Some travel may be required, up to 25%.

PREFERRED SKILLS AND EXPERIENCE

Skilled in process documentation and development of process education is a plus  Experience in working with Learning Management Systems from an administration and instructional design perspective Experience working with the insurance industry: Sales, Call Center and/or Insurance Claims Departments Master’s Degree in Instructional Design or related field Bilingual in Spanish

The pay range for the role is $80,000 to $90,000. The specific offer will depend on an applicant’s skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.