Instructional Designer
Kforce
Kforce has a client that is seeking an Instructional Designer in San Francisco, CA.
Overview:
To ensure thorough training and long-term adoption, the Central Sales Training and Enablement team will be adding Sales Systems Training Facilitator's to help lead training implementation and manage long-term system adoption. In this role, you will flex your talents in training facilitation and driving change management with our commercial teams. The ideal facilitator is technical, energetic, driven, and a self-starter with previous experience in large-scale systems implementations and adoptions, particularly with customer-facing teams. You will help manage the training experience by leading instructor-led trainings, ensuring pre-and post-work is complete, and providing long-term support and retraining, as necessary, for commercial teams.
Key Tasks:
Manage the day-to-day implementation of a large-scale systems rollout for a dedicated team of commercial reps, including:
* Creating instructor-led training events
* Inviting teams to ITL and ensuring they are prepared for the event (e.g., have access to sandbox, SFDC, etc.)
* Manage implementation of course curriculum, tracking participation of bout ILT and eLearning
* Following-up with managers about participation and attendance
* Lead all instructor led training sessions for your dedicated training groups, ensuring accurate and complete training
* Host ongoing office hours and follow-up training sessions, as requested and required
* Gather feedback from participants and managers about the training via formal and informal methods and share with core implementation team
* Review adoption metrics with the central team and look for opportunities to drive long-term tool adoption
* In partnership with the central training team, support the creation of additional training materials and job aides
* Work closely with regional stakeholders to address their needs and resolve requests
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