Instructional Designer, Services Employee Engagement Cupertino,California,United States Marketing Services at Apple encompass some of the world’s most innovative software including Apple Music, App Store, Apple Books, Podcasts, Apple TV+, Apple News+ and more. Services reach millions of iPhone, iPad, Apple TV, Apple Watch and Mac customers in over 175 countries World Wide. The Services Employee Engagement team is focused on onboarding and learning and development programs for employees across the Services business. Training is delivered via classroom style sessions around the world via video conference, or in person. We are looking for a creative instructional designer to help design materials to support a new program for managers across Services. This person will be responsible for the creation of training materials and content, working closely with the Services Employee Engagement team lead, and wider learning and development stakeholders across Services. **Description** This role will be responsible for curriculum development for key programs, with a priority on delivering material for a new manager facing program in 2025. In this role, the ideal candidate will apply their expertise in developing learning materials, to build impactful and important training for Services employees. The role will involve an in-depth knowledge of Apple’s iWork Suite, with an emphasis on keynote, as well as knowledge of design packages. The ideal candidate will have a deep understanding of Apple’s Culture, and a knowledge of Apple’s Services. You should be organized, with an excellent eye for storytelling and design, and be able to build positive relationships with key stakeholders to help deliver world-class training materials. - Collaborate with key stakeholders in locally and across international to deliver training materials for Services Employee Engagement Programs - Work with Services Employee Engagement team to build content in keynote, and other related formats, which can then be delivered in training - Ensure timely communication of key project information to Services Employee Engagement team and key stakeholders - Represent the Services Employee Engagement team with internal groups across Services - Support project workflows where there is a need for Employee Experience input - Delivery of training both in person and virtually, as needed. **Minimum Qualifications** + Experience: 3+ years in instructional design for a media business + Extensive understanding of Apple and Apple’s Services businesses + Experience working in complex matrix organizations + Excellent written and verbal communication skills **Key Qualifications** **Preferred Qualifications** + Outstanding organizational skills and able to stay across multiple projects + Deep passion for the Apple brand, Apple’s products, and mobile technology + Resourceful, creative, and collaborative + Ability to manage deadlines and work effectively with cross-functional teams **Education & Experience** **Additional Requirements** **Pay & Benefits** + At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . 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