Your Role at a Glance The Inside Sales Representative is responsible for first line sales & commercial support for the Benelux region. Specifically, the successful candidate will pro-actively manage the end-to-end sales support process for our customers in the Benelux region. This position will work with the application engineering and sales engineering teams to answer customer queries, process sales documentation and customer inquiries; providing timely and appropriate sales support solutions aimed at exceeding customer needs and enhancing the overall Mastercam relationship. Applicants must reside in the UK. How You’ll Drive Success + Manage the end-to-end customer experience of Mastercam customers in the Benelux region, ensuring that customer needs (cost, timing, quality, key issues) are met in a professional and proactive manner. + Winning and actioning sales orders and questions from customers by phone and in writing. + Manage and enact all sales support activities, including outbound sales calls, customer order processing, RFP response, maintaining sales records, software maintenance renewal, and the preparation of reports. + Sell and administer Mastercam solutions training program in the Benelux region, ensuring maximum customer satisfaction with the service provided. + Primary administrator of the company CRM System (Salesforce) for the Benelux region, maintaining and updating supplier, sales, and customer records. + Participate as a sales support liaison/representative at trade shows, machine tool dealer events, media events, and technical partner events to enhance the Mastercam name and benefit the overall brand. + Provide administrative and planning support for the Sales Support Manager and perform other operational tasks as required. + Business travel required up to 20% of the time in the UK and Benelux region. The Talents We’re SeekingEducation + Bachelor’s degree in business, marketing, or a related field, or equivalent professional experience providing sales support for customers within the CAD/CAM, manufacturing, or a SaaS-based industry. Required Skills + 3-5 years of successful, progressive responsibility within a fast-paced, hands-on, sales support position, preferably in a subscription-based or SaaS environment. + Fluency (written, reading & spoken) in the Dutch language is required. + Fluency in any other European languages (e.g. French, Spanish, German) preferred. + Clear understanding of sales and business development functions / processes. + CRM/ ERP experience; working knowledge of Salesforce and / or Oracle NetSuite preferred. Preferred Skills + Pro-active problem-solver, process and target driven. + Highly effective organizational and planning skills. + Able to work to deadlines and have a keen eye for detail. + Able to work as part of a team and under your own initiative. + Professional proficiency with Microsoft Office Suite (Teams, Word, Excel, and PowerPoint). + Proven time management skills and a track record of success working in a team environment supporting others. + Above average communication skills, both written and verbal, with the ability to provide accurate and timely information in a succinct and easy to understand manner. + Personable, professional, and positive approach towards developing and maintaining relationships. + Full, clean UK driving license. + Currently residing and permitted to work in the UK. Who We Are At Mastercam, we are Shaping the Future of Manufacturing®. As the leading provider of advanced digital manufacturing solutions, we empower manufacturers to maximize productivity, streamline operations, and drive transformation. Supported by a global network of Channel Partners and a vibrant developer community, Mastercam sets the benchmark for excellence in manufacturing technologies. As part of Sandvik Manufacturing Solutions (SMF) and the broader Sandvik Group, Mastercam is at the forefront of digital transformation. Our team of over 350 professionals and 400 Channel Partners is committed to delivering exceptional service and expertise to our diverse international clientele. We focus on pioneering innovative technology and delivering unmatched solutions to help our customers achieve exceptional precision and productivity. With 40 years of industry leadership, Mastercam is dedicated to advancing CAD/CAM technology and driving transformation in the manufacturing sector. We continuously adapt to meet our customers' evolving needs with high-quality products and services that address the rigorous demands of the industry. Our core values drive everything we do: + Customer-focused: We are agile and make decisions close to our customers to ensure their needs are met promptly and effectively. + Innovation: As technology leaders, we thrive on innovation to stay at the cutting edge of digital manufacturing solutions. + Fair Play: We are committed to ethical practices, compliance, and promoting health, safety, and sustainability. + Passion to Win: We establish market leadership through empowered teams, strong performance management, and a commitment to continuous improvement. At Mastercam, we prioritize innovation, collaboration, and professional growth. Join our forward-thinking team and help us shape the future together. Discover more about our mission and values at www.mastercam.com, connect with us on LinkedIn (https://www.linkedin.com/company/mastercam) , and join the conversation using #mastercam. Ready to make an impact? Apply now and be part of driving transformation in manufacturing. Mastercam is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, alienage or citizenship status, sex, sexual orientation, gender identity or expression, transgendered status, partnership status, caregiver status, age, ancestry, physical, intellectual, learning or mental disability, pregnancy, childbirth or related condition, genetic information, medical condition including medical characteristics, marital or civil union status, familial status, veteran or military status , use of tobacco or other lawful products off premises and during non-working hours, or any other classification protected by applicable local, state or federal laws. EOE/M/F/Vet/Disabled are encouraged to apply. We are an E-Verify Employer.