Glass America
Entry Level Call Center Sales
Las Vegas, NV
$18.00 per hour plus monthly commission (when eligible)
Eligible for health benefits on your first day of work!
Glass America is currently seeking a full-time Customer Service Representative (CSR) at our office in Las Vegas, NV!
Great Hourly Pay + Monthly Commission!
Full Time (4 days during the week and Saturday)
Schedule: Weekdays 9:00am to 6pm and Saturday 7:30am to 3:30pm.
Eligible for Benefits on DAY ONE!
ResponsibilitiesThe Inside Sales Representative (ISR) will provide effective and outstanding customer service, answer inbound calls from prospective customers and present quotes and recommendations based on the customer's needs. Communicate and explain to customers our auto glass products, appropriately respond to inquiries and questions and utilize available resources to provide accurate information about our professional service and our competitive pricing.
Handle customer inquiries via phone and email.
Provide customers with estimates, book the appointment and process the order.
Document all calls and sales information.
Make follow-up communication on all estimates that have been written but not sold.
Qualifications
Call center, care center, customer service and/or sales experience is preferred but not required.
Experience using a PC with various software packages.
Good data entry and typing skills.
Problem solving (i.e. customer complaints, competitive issues).
Ability to sit for long periods of time.
Bilingual speaking skills a plus!
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Compensation Details
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