Job Summary Develops customer service objectives to meet customer expectations for products, services, and  long-term partnerships, and assists in directing sales and business functions for their dedicated  branch and other branches. Job Duties and Responsibilities + Manages price structures and discounts in Salesforce consistent with account volumes,  operating income goals, and customer assignments. + Interfaces with outside sales, customers, and branch staff to discuss open orders,  inventory, pricing, availability, and delivery of products. + Communicates any changes on open orders and potential new orders to the  Manufacturing, Inside Sales, and Outside Sales teams. + Participates in resolving customer concerns and follows-up to ensure customer  satisfaction. + Develops and manage daily pricing strategy to work with sales personnel in administering  contracts, project bids, and MRO agreements. + Stays informed of new markets, products, services, warranties, competition, regulations,  and other general information related to current sales trends. + Reviews new sales leads & bids and reports results to Inside Sales Manager or Branch  Manager. + Communicates customer sales, concerns, and requirements to Outside Sales team. + Consults with engineering and quality staff on regulation requirements or design changes. + Prices all RFQ opportunities. + Coordinates all purchased products with vendors and purchasing department. + Performs other related duties as assigned. Knowledge Base + The Inside Sales representative must know how to operate ERP systems with a preference to Salesforce to be able to review new job bids and leads. + The Inside Sales representative must know how to operate Microsoft Software to be able to maintain consistent communication with customers. Skills + Strong understanding of business ethics. + Ability to learn all Lamons’ and competing products. + Knowledge of competitive landscape. + Ability to learn production processes and flow of product. + Conflict resolution and problem-solving skills. + Strong verbal and written communication skills. + Basic knowledge in math conversions and measurements for product dimensions. Education + Required: High school diploma, GED or equivalent. + Preferred: Bachelor’s degree in Marketing, Sales, Business, or related field. Work Experience + Required: 3 years of previous Sales or Customer Service experience. + Preferred: 4 years’ experience as an Inside Sales Representative in the Petro-Chemical, PVF, Renewable, Distribution, or Manufacturing industry. Physical Requirements + Prolonged periods of sitting at a desk and working on a computer. + Must be able to lift 15 pounds at times ​​​​​​​​​​​​​​ Salary Range + Depending on Experience: $58,000.00 - 78,846.00/annually, plus a quarterly bonus payout.  Powered by JazzHR