**Introduction** In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. In this role you will join IBM Consulting via our world class Associate Program for university hires. As an Associate at IBM Consulting you will have the opportunity to work with a diverse range of clients worldwide. Our clients' technical and business needs are constantly evolving. We're hiring inspired, talented individuals, who believe no problem is too big to solve. We focus on your professional development through ongoing learning, mentorship, development of technical skills, and continuous personal growth, all grounded in a culture of coaching and career advancement. If you see yourself as someone who never stops learning and who wants to unleash your potential, the IBM Consulting Associates Program is for you. **Your role and responsibilities** Provides 24/7 technical operations support for cloud-based solutions to clients on supported application, DevOps, middleware, security and infrastructure. As a single integrated E2E operation support that includes Level 1.5 remediation across the fleet. **Required technical and professional expertise** Basic knowledge of Linux and AWS. Productivity tools (Office). Customer-service oriented.. Ability to learn quickly.. Troubleshooting/problem-solving skills. Ability to work under pressure **Preferred technical and professional experience** '----