Description

At Bath & Body Works, everyone belongs. We are committed to creating a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing diverse talent where our associate population is as diverse as the communities we serve, live and work. In addition, we work to improve our communities and our planet in a way that will make us proud for years to come because we believe the world is a brighter, happier place when everyone has access to the things that make them happy.

The Infrastructure Manager is a working technical manager covering multiple technologies that reside in clouds and on-premise data centers. This role will manage internal associates and a team of contractors providing outsourced infrastructure services. This position will also learn and apply development methodologies to automate and codify infrastructure, increasing the agility with which infrastructure can be deployed and maintained.

Responsibilities

Provide direction, approvals, and feedback on quality of work to BBW’s outsourced partner team. The outsourcer’s scope is standard day to day maintenance and break fix activities for both 3rd party cloud hosting and on-premise hosting infrastructure and databases. Manage the assignment of work to internal associates to meet the priorities of the business and identify if and when additional contract staff may be required. Guide the development of internal associates through formal performance reviews, informal feedback discussions with the team and recommending relevant skills and training to the team. Collaborate with our other IT application teams, information security teams, and infrastructure teams to plan and execute the build of hosting solutions for new system implementations. Serve as an escalation point for issue resolution or architectural decisions for new system implementations. Collaborate with the team to build a roadmap for the team and the technologies the team owns. Manage Azure resources and charges to validate what is consumed for billing and to make recommendations to reduce cost. Provide direction to Finance on changes to team budget for the provided services. Use ITIL processes (especially problem), past experience, and ongoing learning to continuously improve our infrastructure.

Qualifications

2+ years of experience leading a team 3+ years using Cloud technologies 3+ years of proven experience with on premise hypervisors and related hardware 1-3 years experience with both Oracle/MS SQL and or open-source databases Understanding of financial aspects of enterprise technology management desirable Exhibited success in team and associate career and performance management

Core Competencies

Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results

Benefits

Bath & Body Works associates are the heart of our business. That’s why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:

Robust medical, pharmacy, dental and vision coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office. 401k with company match and Associate Stock Purchase program with discount No-cost mental health and wellbeing support through our Employee Assistance Program (EAP) Opportunity for paid time off, paid parental leave. Plus, access to family and lifestyle programs including an inclusive family building benefit, childcare discounts, and home, auto and pet insurance. Tuition reimbursement and scholarship opportunities for post-secondary education programs 40% merchandise discount and gratis that encourages you to come back to your senses!

Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We are an equal opportunity and affirmative action employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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