Position Title: Information Technology Intern
Department: Information Technology
Reports to: IT Manager/Supervisor
FLSA Status: Exempt / Part-Time Hourly
Union Code: Non-Union
Minimum Pay Rate: $20.00/hour
Maximum Pay Rate: $20.00/hour
Join Our Team at Barclays Center!
Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center! Our focus is YOU!
At the ASM Global managed Barclays Center, we're more than just a venue – we're a dynamic community driven by a shared passion for creating unforgettable live experiences. We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.
We are seeking a motivated and enthusiastic intern to join our Barclays Center Arena team in Brooklyn, NY! The intern will have the opportunity to gain valuable hands-on experience while contributing to various projects. This position is designed to provide exposure to different aspects of our organization and offers a dynamic learning environment.
Our Company Values
We understand that it is important for you to know what our values are to determine if they align with yours. Our four company values, Care, Integrity, Accountability and Growth Mindset, are reflected in everything that we do here at Barclays Center. From the interview process to employee recognition, we make certain to incorporate the four values.
ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do
Technical Support:
Assist in troubleshooting hardware, software, and network issues.
Provide technical support to employees via phone, email, or in-person.
Install and configure software applications and hardware peripherals.
System Maintenance:
Help maintain and monitor computer systems and networks.
Perform routine updates and backups to ensure data integrity and security.
Assist with the setup of new user accounts and ensure proper access controls.
Documentation and Reporting:
Document IT procedures, processes, and troubleshooting steps.
Create and maintain inventory of IT equipment and supplies.
Generate reports on system performance and other key metrics as needed.
Project Assistance:
Participate in IT-related projects such as system upgrades, software implementations, or migrations.
Conduct research and provide recommendations for new technologies and tools.
Collaborate with team members on improving current IT systems and processes.
CANDIDATE PROFILE: Who You Are
The IT Intern will assist the IT department with daily operations, gaining hands-on experience in various aspects of information technology. This role provides an opportunity to apply academic knowledge in a real-world setting, learn new technical skills, and contribute to the success of the organization.
KEY COMPETENCIES: Skills You Possess
Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic understanding of computer systems, networks, and troubleshooting principles.
Familiarity with operating systems such as Windows, macOS, or Linux.
Knowledge of Microsoft Office Suite and common IT tools.
Strong problem-solving skills and attention to detail.
Excellent communication and teamwork abilities.
Preferred Skills:
Experience with programming languages or scripting (e.g., Python, Java, PowerShell).
Familiarity with IT frameworks or standards (e.g., ITIL, ISO).
Exposure to cloud platforms like AWS, Azure, or Google Cloud
WHAT YOU’LL GAIN
Hands-on experience in a professional IT environment.
EQUAL EMPLOYMENT OPPORTUNITY
ASM Global is an equal opportunities employer and welcome applicants irrespective of their marital status, sex, religion, belief, sexual orientation, race, ethnic origin, or disability.
ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description.