Job Description:

Basic Function                                                                                                      

Engage with key strategic customers to promote and support Brooks Instruments’ product offering.  Responsible for Biotech Original Equipment Manufacturers (OEMs) globally.

Essential Duties and Responsibilities

Assess and prioritize opportunities for increased sales of Brooks products and services with Bio OEMs, End Users and Automation providers

Identifying key decision makers

Understanding their current MFC supplier, control scheme, product requirements, automation techniques/methodology, other process instrumentation and unmet needs/pain points

Determine their new product design cycle and costs associated with making a supplier change on current equipment

Increase Brooks overall awareness and presence in Bio market segment. Recommend future product strategy, bundling strategies and acquisition avenues based on entire bio process flow and trends.

Partner with local sales team and industry experts (sale agent, distributor or employee) to understand the OEM’s organization, their design cycle, pain points, customer base and business strategy. Summarize, track and report out on opportunities with target OEMs and End User investments.

Develop new Industry specific newsletters and customer facing articles to promote the Brooks value in Biotech.

Translate customer's needs into solutions using Brooks’ products and services.

Manage projects; work closely with engineering marketing, product management, operations and quality to ensure products and services are meeting customer's requirements. Conduct Bio specific training to  Brooks internal team increasing technical knowledge, acumen, lingo, stakeholders and future technical requirements.

Monitor the competitive environment to identify threats and opportunities.

Work with product and sales management to recommend pricing strategies to maximize Brooks' opportunities for market share, penetration and profit.

Travel to understand customer’s needs, support account activity, maintain product awareness, provide training and support trade shows.

Ability to get along with others in a team environment. Other duties as assigned.

Education and Experience                                                                                          

BS in business or engineering required; MBA preferred.  

5-7 years of related experience preferred. 

PC knowledge with Microsoft Windows and Office preferred.  Working knowledge of SalesForce and Power BI a plus.

Knowledge and understanding of industrial systems and processes, ability to understand and communicate technical information and an understanding of marketing responsibilities including product portfolio, price, promotion and distribution preferred.