Monterrey, MEX
5 days ago
Incident Handler
**Introduction** '- **Your role and responsibilities** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Required technical and professional expertise** *Over 1 year of experience in security incident management. *Bachelor's degree in Computer Information Systems Telecommunications Engineer. *Professional in incident management processes. *Knowledge of ITIL fundamentals. *Information security skills. *Basic knowledge of COBIT. *Knowledge of security incident management processes and procedures. *Knowledge of security infrastructure from an operational perspective. *Demonstrated skills in interpersonal and verbal communication. *Demonstrated skills in written communication. *Ability to handle multiple tasks. *Proven problem-solving and resolution skills. *Domain of the MITRE ATT&CK framework. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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