Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

The Inbound Transportation Analyst support the carrier managament team in the daily basis operation creating and colleting valuable data that contribute into the decision making process to strive the lean operation for imports and inbound we pay programs.

*This is a temporary six month role*

Key job responsibilities
- Support the ground transportation operation from the 1st mile ( Inbound and Imports)
- Align on a weekly basis the metrics with the different carriers
- Follow up with the carriers collected guides and daily basis problem analytic solver
- Follow-up of incidents with the different carriers
- Search for information and follow-up of the guides that have a topic for delivery
- Support to the Carrier during the units positioning
- Tracking of the units until reaching FC to their download and inbound process.
- Review of loads to avoid delays in the departure of the inbound services.
- Support billing issues, attending meetings and reviewing confirmed any pending issues with brokers.
- Follow up carrier performance and the commitments emerged from the meetings

A day in the life

The terrific communication and approach with the carriers are the main goals for the Inbound Transportation Analyst for a success story inside Amazon.
Proactivity and curiosity to solve the daily basis problem will excel the performance and will create the first line conveying with the external stakeholders.
The same abilities are applied to the different brokers.

About the team

Inbound Transportation team is a group of talented people focused on the first mile of the supply chain, innovating and finding creative transportation solutions providing the best quality service looking the optimal cost, keeping on top of mind the customer and make their life easier