ADP is hiring an Implementation Project Manager IV.
In this position you will be the key client owner and single point of contact responsible for the project management of the entire implementation and/or merger and acquisition, from the point of sale through the transition to on-going Client Services.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
RESPONSIBILITIES:
Key Client Account Manager:
Key client contact during implementation from point of sale through the transition to Client Services. Monitors and communicates conversion status on a regular basis with client, sales and financial advisors. Drawing from 401(k) experience, product and legislative knowledge evaluates, assesses and recommends solutions to question / issues surfaced from client, and internal departments regarding the implementation. Consulting with client on non-standard issues Delivers ADP Mid-Market Prototype Adoption Agreement and reviews elections with client form both a regulatory and ADP Retirement Services administration perspective to ensure plan setup meets client expectations and confirms to the prototype's product specifications and system constraints. Work with the client and internal ADP groups on exception related processes requested by clients. This may include adding investment with restrictions, transfer in-kind, setup of brokerage accounts, special blackout notifications, special processes needed to be supported by Client Services and Operations, etc. Responsible for review of conversion data and records prior to plan being moved to production go-live. Communicates with client for appropriate conversion data approvals. Complexities may include review and communication of service calculations, combination of multiple loans into small number of loans, mapping of investment elections and deferral percents, etc. Participate on team projects. Research issues and share findings with other team members Mentor and train new associates. Assist with research and discussions with clients on escalated issues. Performs other related duties as assigned.
QUALIFICATIONS REQUIRED:
5-8 Years of Directly Related Experience
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Minimum of 3 years of successful experience as 401K Conversion Project Manager or equivalent experience This position will be able to service plans of all complexities and all roll call values. Strong knowledge of defined contribution industry Solid understanding of ERISA regulations Strong analytic and organizational skills Strong oral and written communication skills Strong influence, prioritization, adaptability and multi-tasking skills Able to apply recordkeeping and regulatory concepts and methodologies
PREFERRED QUALIFICATIONS: Preference will be given to candidates who have the following:
Minimum of 3 years of successful experience as 401K Conversion Project Manager or equivalent experience This position will be able to service plans of all complexities and all roll call values. Strong knowledge of defined contribution industry Solid understanding of ERISA regulations Strong analytic and organizational skills Strong oral and written communication skills Strong influence, prioritization, adaptability and multi-tasking skills Able to apply recordkeeping and regulatory concepts and methodologies
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.