Implementation Program Manager
CAI
**Job ID Number**
R4776
**Employment Type**
Full time
**Worksite Flexibility**
Onsite
**Job Summary**
As an Implementation Project Manager, you will manage large scale, highly complex, highly visible and/or business critical ERP implementation projects from concept to completion.
**Job Description**
We are looking for an **Implementation Project Manager** to manage large scale, highly complex, highly visible and/or business critical projects from concept to completion. Responsibilities include the coordination and completion of projects on time, within budget and within scope. The Project Manager will work closely with stakeholders, developers, and consultants to ensure a successful delivery of the defined deliverable(s). The Project Manager is highly organized, proud of the work they do, and are always learning and working on ways to develop their expertise. A successful project manager is accountable, responsible, creative, innovative, and an overall team player. This position will be **contract** and **onsite** and **requires occasional travel to various East Penn locations** .
**What You’ll Do**
+ Responsible for all project management processes (concept through completion) for large scale, highly complex, highly visible and/or business critical projects through the project life cycle
+ Balance difficult conflicting priorities
+ Lead meetings between stakeholders, resources, senior managers, and executives
+ Define project scope, goals and deliverables
+ Develop and maintain detailed project plan and schedule, refining as needed, to ensure projects are delivered on time, within scope, and produce desired results
+ Uncover project risks and define a strategy to address
+ Manage project evaluation and dissemination activities
+ Establish resource requirements and coordinate project resources (internal and third parties /vendors)
+ Directs cross-functional teams of associates and 3rd party vendor partners through complex project initiatives
+ Cultivate a productive environment by communicating project goals and objectives, team members’ roles and responsibilities, and clarifying process
+ Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
+ Ensure effective hand-offs between team members
+ Monitor and track project progress, providing regular updates to stakeholders and senior management
+ Identify and remove roadblocks by providing feedback, encouragement, and advice
+ Escalate appropriate issues for resolution
+ Continue professional development to keep abreast of emerging technologies, methods and best practices used in project management
+ Contribute to process improvement initiatives by establishing practices, templates, processes, and tools to improve productivity and expand East Penn’s PM capabilities
+ Conduct post-project evaluation to identify areas for improvement and implement lessons learned
+ Assist the Project Management Office Director with the development of Project Managers by coaching and mentoring; motivating and inspiring; assigning and overseeing work
+ Actively assist with developing tools, methodologies, approaches, points of view and thought leadership
+ Other duties as required
**What You’ll Need**
Required:
+ PMI and/or PMP certification or other approved equivalent project management certification
+ Bachelor’s degree in Information Technology, Project Management, Engineering, Business, or related technical discipline
+ 15+ years of work experience with 6+ years of project management experience (planning, management and delivery of successful programs and projects)
+ Experience managing ERP/APS implementation/conversion projects, effectively creating and executing project plans and driving results across team members
+ Experience with systems such as SAP, Oracle, Infor, CrescentOne or Microsoft Dynamics
+ Utilization of both Agile and Waterfall project management methodologies
+ Excellent leadership, change management, and vendor management skills
+ Proactive risk and issue management skills to ensure expected project outcomes / deliverables are achieved on time and within budget, scope and expected quality
+ Demonstrated decisiveness in resolving business problems, making decisions, and identifying priorities
+ Strong critical thinking and problem-solving skills with the ability to assess issues and escalate appropriately for resolution
+ Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective
+ Self-motivated and self-directed; can effectively cope with ambiguity
+ Is unafraid to respectfully challenge the status quo by providing new ideas and solutions
+ Financial acumen including budget development and management
+ Ability to effectively coach and mentor junior staff members
+ Intimate knowledge of the Project Management Institute (PMI®)’s Project Management Body of Knowledge required
+ Intermediate / Advanced knowledge of Microsoft® Office tools (Project, Word, PowerPoint, Excel, Visio, etc.)
+ Strong interpersonal skills, such as effective verbal and written communications; ability to lead team members; ability to develop relationships with internal and external stakeholders; and ability to make decisions and carry out multiple tasks as assigned, with minimal guidance from supervisory Project Managers and mentors
+ Professional presentation skills with experience of regularly presenting to a variety of different audiences
+ Strong team management skills, including facilitation, conflict resolution, and team development
Preferred:
+ Information Technology Infrastructure Library (ITIL) experience is a plus
+ Advanced degree preferred
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor.
+ Occasional visits to Plant environment that includes heat, cold, fumes, odors, dust, and loud conditions
\#LI-AE1
**Reasonable Accommodation Statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.
**Equal Employment Opportunity Policy Statement**
It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
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