The Imaging Engineer II installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex medical imaging equipment including, but not limited to, general radiographic rooms, R/F, portables, C-arms, mammography, Nuclear Medicine, CR, DR, ultrasound, bone density, and all supporting equipment. This position is required to be familiar with many classes of clinical equipment and may perform maintenance on equipment outside these specialty areas. The Imaging Engineer ensures regulatory compliance, assists in inventory management, and may serve as an advisor to other personnel on technical matters concerning specialty equipment. The individual demonstrates adherence to core values in all professional interactions by showing respect to all people, creating real value, initiating meaningful change, and exhibiting integrity.

Responsibilities

Technical Service 40%

Perform performance assurance (PA) inspections, scheduled maintenance, and operation verification procedures (OVP) on complex medical imaging equipment
Repair, install, and calibrate complex medical imaging equipment
Inform supervisors of the status of repairs, scheduled inspections, unusual equipment situations, and any customer concerns
Work with, direct, and document the activities of subcontractors, vendors, and outside service technicians to ensure proper service delivery
Maintain Clinical Engineering expertise through ongoing training and education
Assist with Service Operations Special Projects as assigned and contribute to the development of others through mentoring and sharing expertise
Regulatory Compliance 25%

Ensure the accuracy and integrity of the equipment database to include the inventory, performance assurance (PA) schedules, nomenclature, and service history
Adhere to the Medical Equipment Management Plan (MEMP), including all regulatory agency compliances and other applicable policies and procedures
Responsible for ensuring all service and documentation is complete, timely, and accurate
Work with Medical Physicist on accurate and aligned radiation outputs to ensure regulatory compliance and patient safety
Account Relationship Management 25%

Build and maintain customer relationships
Discuss equipment status and functionality with clinicians
Adhere to the Mission, Vision, and Values of the organization(s) served
Provide a positive representation of services by integrating the core values into job performance
Inventory 10%

Perform periodic inspections of current inventory status and maintain common failure parts inventory to ensure equipment uptime
Verify the completion of security analysis for new customer equipment
Perform Incoming Inspections (II) to maintain a complete and accurate inventory of medical devices, including trial and evaluation, rental, and loaner equipment in addition to permanently assigned equipment inventory
Maintain the accuracy and integrity of the equipment database to include inventory, performance assurance (PA) schedules, nomenclature, and service history
Make recommendations regarding inventory

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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