Image Analyst Job ID: 9576 Business Unit: Bridges and Tunnels Location: New York, NY, United States Regular/Temporary: Regular Department: ITS & Tolling/Tolling Techn Date Posted: Nov 15, 2024 Description JOB INFORMATION Resume Due Date: December 1, 2024 Functional Job Title: Image Analyst Department/Division: ITS/Tolling /Tolling Operations Work Location: Randall’s Island This position is eligible for telework which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire. COMPENSATION Earnings Potential: $ 5 8,827 - $ 77,210 Hay Points: 282 Overtime Eligibility: E ligible for paid overtime in accordance with FLSA RESPONSIBILITIES Under the direction of the Manger Performance Measurement, the Image Analyst is responsible for image audits of Triborough Bridges and Tunnels Authority ’s (TBTA) Central Business District Tolling Program (CBDTP) and Open Road Tolling (ORT) toll collection systems. This position is intended to identify issues with image capture and quality and quickly address their rectification. The Image Analyst will work to ensure that all images collected by both toll collection systems are processed and reprocessed as needed and that Key Performance Indicator s (KPI) requirements related to image capture are being met by the contractor. The Image Analyst will also periodically review the image review process of the contractor for both ORT and CBDTP systems to identify inefficiencies and potential training issues. QUALIFICATIONS Bachelor’s degree from an accredited college in business, technology, engineering or another related field Additional years of experience can be substituted in lieu of education One (1) year of relevant finance/ auditing, technical experience, or tolling and Intelligent Transportation Systems experience or related field Perform trend analysis and quantitative reviews Proficiency in Microsoft Office Suite of applications, particularly Excel Ability to identify image quality issues and report them Ability to learn quickly and work independently and in a team environment General understanding of audit and QA procedures PREFERRED Knowledge of or experience with performance measurement roles Effective research, analytical, writing abilities and communication skills Knowledge of computer software and hardware systems and their application in an operating environment Knowledge and understanding of toll collection systems Microsoft Power Apps, Power BI or other reporting tools like Tableau OTHER INFORMATION MTA Bridges and Tunnels is governed by the Civil Service Rules and Regulations administered by the Department of Citywide Administrative Services (DCAS). Also, pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”). HOW TO APPLY MTA employees must apply via My MTA Portal (http://www.mymta.info/) . You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the “Careers” link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant. EQUAL EMPLOYMENT OPPORTUNITY MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.