The ICS Administrative Assistant supports the ICS (Information and Communications Services) department by handling administrative duties, organising schedules, managing documentation, coordinating IT-related projects, and providing general support to IT personnel. This role ensures that the IT team functions efficiently by taking care of the administrative tasks, enabling them to focus on technical challenges and projects. Prepares documents, reports, charts, and graphs. Schedules and/or coordinates meetings. Creates and/or maintains filing systems. Collects data and compiles information. Answers telephone and responds to routine calls/inquiries. Performs data entry activities.

Employees at this level work under minimal supervision and handle complex issues and problems that require comprehensive working knowledge and independent non-routine decision making using initiative, originality, ingenuity, and sound judgment.