The Human Resources Generalist assist with the administration of the day-to-day operations of the human resources functions. Generalist assist with the administration of the day-to-day operations of the human resources functions.
ResponsibilitiesCore Service Standards
CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance
SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.
FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.
FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.
FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here
Specific Responsibilities and Duties
Answers phones, greets visitors, informs department members of guests and visitors when appropriate.Ensures calls and visitors are properly routed. Gathers and files completed paperwork. Verifies onboarding has been completed.Prepares and issues Access Badges. Enters and updates HRIS data, overseeing and ensuring data integrity.Answers team member questions regarding handbook.Directs employees to their HRBP if further clarification is needed. Handles department managers/supervisors’ inquiries for team member information. Prepares reports when needed utilizing data from HRIS system.Issues replacement access badges to employees (prints badges, submits payroll deduction form). Submits payroll deduction form. Processes team member requests for name tags, access badges, and licenses. Assists applicants with license application in SlotsLink. Maintains Human Resources E-mail account. Respond to team member questions and requests in a timely manner. Forward messages to correct department or employee. Assists team members with Online Training Website Resets passwords for employees.Answers questions and assists employees with courses. Verifies status of courses.Collaborates with the Benefits and Payroll departments to help ensure consistent communication of payroll and benefit related policies to team member.Assists the Department in the administration of HR programs, including benefits, wellness initiatives, and compliance. Assists with recruiting and community outreach at job fairs and employment events. Maintains a clean and safe work environment. Other duty as assigned. QualificationsJob Requirements (skills, knowledge, and abilities)
At least one (1) to two (2) years of experience in professional high-volume office.At least one (1) year of experience positively interfacing with external and internal customers. Ability to keep sensitive information confidential.Ability to effectively utilize technology including HRIS, MS Office Suite, and other HR programs as needed.Possesses strong organization skills, project management skills and good interpersonal skills. Must be able to obtain and maintain a valid gaming license as determined by the State Gaming Agency for the position.Educational Requirements
High School Diploma or GED required; Bachelor Degree in related field and/or certification in Human Resources preferred.Physical Requirements
Casino is over 100,000 square feet and requires ability and energy to move about it with a true sense of urgency.Sitting 70%Walking 25%Standing 5%Keyboarding 50%Use of going up and down stairs multiple times per day and elevatorsWorking Conditions
24/7 high energy casino with over 100,000 sq. ft of gaming and entertainment space and approximately 500 employeesExposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.You may occasionally work in an environment where smoking is allowed.