The human resources (HR) team plays a vital role in identifying, developing, and implementing strategic initiatives and systems that optimize The Strong’s greatest asset—its museum staff, volunteers, and interns. The HR generalist supports the full range of HR functions, partnering closely with the director of human resources to ensure timely responses to all inquiries while upholding The Strong’s guest service values and standards. This position is key in facilitating recruitment for all frontline roles, administering the day-to-day operations of the benefits program, coordinating the volunteer and internship programs, and managing routine administrative tasks. The HR generalist must possess excellent communication skills, meticulous attention to detail, and a high degree of diplomacy, discretion, and professionalism. This is a regular part-time position with a schedule of 25 hours per week. Essential Duties: + Manage the full cycle recruiting process of all frontline positions, including redefining and implementing efficient recruitment systems and processes. Maintain ongoing communication with hiring managers and HR team members throughout the process. + Support the pre-employment, onboarding, and offboarding processes for all positions. + Administer the museum’s benefit programs, liaise with our broker and insurance carriers as needed, and complete the monthly benefits billing reconciliation. Assist the director of HR with delivering timely communications and smooth execution of the annual open enrollment processes. + Oversee the volunteer and internship programs, ensuring alignment with organizational goals. + Manage and track leaves of absence related to FMLA, PFL, and workers’ compensation and disability programs, ensuring compliance with organizational policies and applicable regulations. + Provide administrative and technical support to the HR team including employment inquiries and verifications, HRIS (ADP) data and processes, and maintaining employee personnel files in compliance with museum policies and state and federal recordkeeping requirements. + Utilize advanced Excel skills to support HR reporting and analytics on key metrics. + Conduct periodic audits to ensure the integrity and accuracy of all HR data. + Maintain physical and electronic staff bulletin boards, ensuring compliance with federal and state mandates. + Provide guidance on HR policies and procedures, including updates to the employee handbook. + Assist in the coordination and delivery of employee training sessions. + Collaborate with HR colleagues on wellness program initiatives. + Apply critical thinking skills to solve problems and improve HR processes. + Attend relevant seminars and conferences to stay current on topics concerning the HR function. + Attend HR team and general staff meetings, and others, as needed. Minimum Qualifications: + Associate degree in business administration, human resources management, or closely related field. + 3-5 years of professional HR experience. + Strong ability to be proactive, follow up and follow through, and work effectively in a fast-paced team setting while demonstrating versatility and adaptability. + Knowledge of benefits administration, including eligibility, enrollment, and regulatory compliance. + Results-driven and service-oriented with a strong ability to work with competing deadlines and varying priorities without compromising organization, attention to detail, or quality of work. + Ability to maintain subject matter expertise and apply new knowledge to the job. + Experience implementing effective recruitment programs and completing full-cycle recruitment. + Skilled in the use of Excel to prepare reports on employment data and interpret HR metrics. + Excellent listening skills, a high degree of diplomacy and maturity, and the ability to balance empathy and objectivity. + Ability to quickly and effectively learn the HRIS (ADP), Adobe Acrobat, and new systems as needed. + Must consent to and pass a drug screen and background check as conditions of employment. Flexible weekday schedule 25 hours per week