Location: Killington, Vermont
Killington and Pico Resort is the biggest mountain in the East, home to the most adventure you’ll find all year long, and a great place to start, build and grow your career. With seven distinct mountain areas, including Vermont’s highest lift-serviced peak, the opportunities are endless throughout the longest ski season in the East, and into the summer with mountain biking, golf and more. Join an enthusiastic team that strives to deliver the best guest experience possible, while taking advantage of all these mountains have to offer. Killington Resort is committed to employee wellness, safety, growth opportunities, and provides a wide variety of resort benefits, including access to our unparalleled playground.
Compensation and Benefits:
Compensation: Starting pay rate of $17.60, actual wage will be adjusted based on experience.
Benefits: Full-time, year-round, benefitted position including;
Eligible to enroll in company subsidized medical, dental, vision, flexible spending account, health savings account, employer paid short term disability & long-term disability offerings
401(k) retirement plan (with company match up to 5%)
Paid parental leave
Paid time off, holiday and sick pay
Free season pass for employee/dependents
Privileges at several other resorts
Several discount programs (i.e. food & beverage, retail/rental, friends & family tickets, etc.)
Job Summary:
The HR Generalist plays a vital role in supporting the Beast Team and ensuring a positive employee experience in a dynamic and exciting environment. As a key member of our HR team, the HR Generalist assists in all areas within Human Resources to support our seasonal and year-round operations. This role offers the opportunity to contribute to the unique culture of a fast-paced 4-season ski resort environment while ensuring compliance, employee engagement, and efficient HR processes.
Summary of Key Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
Ensures the HR Welcome Center is running smoothly
Responsible for the timely and correct onboarding of employees
Assists with the on-boarding tasks in the electronic system and initiates background checks to ensure there are no delays
Performs a variety of basic computer tasks related to the primary functions of the department including:
Assisting applicants and employees with the electronic on-boarding process
Assists candidates with questions and any technical issues that may arise when trying to apply for an open position
Presents a positive image of Killington to all applicants and staff
Greets customers (including employees and applicants); provide information
Answers phones; takes messages
Ensures proper paperwork is complete and issues staff ID / season pass cards
Manually log/post/record a variety of data related to the primary functions of the department
Perform routine filing tasks
Maintains the Human Resources office hours
Performs general office/clerical duties
Assists with all areas of HR operations such as:
Recruiting/candidate flow
Offboarding
Payroll/benefits
Creates a positive experience out of every interaction with our employees and guests
Answers phone calls in a timely and proficient manner and demonstrates a patient, and courteous manner while being helpful to all callers
Use guest/employees name in every conversation
Addresses and acknowledges each guest/employee that enters the office
Actively listens and engages with employees
Develops a strong working relationship with company supervisors, employees and management team members
Ability to shift attention quickly and attend to more than one task at a time, such as:
Searching a database while listening to an employee
Taking contact information from someone on the phone and follow through with a follow up later if you have a line in front of you
Assisting multiple people concurrently through different parts of the onboarding process
Maintains a professional demeanor and focused on solutions when a customer is frustrated; independently resolves conflicts before they escalate
When faced with a question/problem you are unsure of, begin the conversation with “Let me find out for you.” or “What I can do for you…”
Assists employees with HRIS Employee Portal
Assists with 401(k), employee benefit and employment verification
Edits bi-weekly company newsletter
Upkeep of Employee Website
Processing reciprocal requests
Sorting and distributing paychecks
Auditing required federal and state employment posters
Providing and tracking monthly safety topics for the HR department
Treats all conversations as confidential
Maintains the confidentiality of sensitive information (e.g. wage data, medical information, personnel files, EEO information), even when pressured to reveal it; including but not limited to these examples:
Information contained in personnel files
EEO Information
Medical Information
Wage data
Learns quickly and applies new information on the job
Exhibits flexibility and accuracy in a variety of documents, letters, memos and forms asked to create for the department
Gains a working knowledge of insurance options and which employees apply for company coverage
Effectively create and maintain personnel files, miscellaneous paperwork, Federal Documents for both active and separated employees
Understanding of where to look for employee information (i.e. Original Date of Hire, Rate of Pay, Position, etc.) within HRIS system
Ensures ID’s presented are valid
Knows and complies with all company policies, regulations and laws relevant to own job
Is willing and able to acknowledge when other members of the HR team are in need of assistance and offers help without being asked
During peak business levels, job share in other key positions within the resort
Other duties as assigned
Basic Qualifications:
General high school education plus 1-2 years’ experience in Human Resources or the like
Experience with HRIS applications
Experience with Microsoft Office applications
Experience with RTP or similar program
Sound knowledge of general office practices and procedures
Ski resort experience/knowledge preferred
Required Knowledge, Skills and Abilities:
Good planning, administrative and organizational skills, writing and computer skills
Excellent communication skills written and verbal
Ability to work with minimal supervision
Ability to work courteously and efficiently with other company personnel and/customers or others outside the company.
Ability to remain calm and organized while working in a fast-paced environment
Must be punctual and have reliable attendance
It is the policy of Killington/Pico Ski Resort Partners, LLC to provide equal opportunity and employment to all staff and applicants. No person shall be discriminated against in any condition of employment because of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, place of birth, age, physical or mental condition, or any qualified individual with a disability or veteran status.
Work where you play - Apply now!