GET TO KNOW ALORICA

Are you ready to obliterate the status quo?

Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.

A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And a place where giving back and developing awesome people make all the difference.

Choose a future with Alorica in our insanely great site in Sofia.

JOB SUMMARY

The HR Business Partner works in partnership with leaders, key stakeholders and HR colleagues to shape, develop and deliver HR plans and solutions in line with the needs and priorities of Alorica. Operating as the departmental HR expert, to advise, guide and support staff and managers by providing high level people management and development support across designated directorates

JOB RESPONSIBILITIES

Providing expert HR advice and guidance to managers and staff on HR matters. Resolving complex employee relations issues and address grievances Supporting managers in dealing with complex casework, performance, attendance and employee relations issues. Providing advice and guidance to senior managers on employment matters; influencing management and the leadership around the people agenda to maximize service performance. Identifying HR priorities from corporate and departmental plans, translating business requirements into effective HR practices and delivering people solutions aligned to business objectives.  Delivering key HR initiatives , including pay and reward, employee relations, employee engagement and performance management. Maintaining a clear understanding and providing up to date knowledge of the legal framework within which HR operates; developing HR policies in line with current legislation and keeping abreast of modern HR procedures and best practice. Creating onboarding plans and educating newly hired employees on HR policies, internal procedures and regulations Maintaining physical and digital files for employees and their documents, benefits and attendance records Prepare paperwork, schedule, and facilitate smooth new hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience Handle all administrative tasks for onboarding, new hire orientation, and exit interviews, including entering data into HR information systems and auditing for accuracy and compliance

WHY JOIN ALORICA?

We Offer So Much More Than a Paycheck

Competitive salary? Check. Additional health insurance (incl. dental care)? Check. Sports card – Multisport? Check. Food vouchers (value of 60 BGN)? Check. Transport cards? Check.

But that’s just the start–here are a few more reasons to consider Alorica.

Career development opportunities Extensive training programs. Access top notch technologies and best practices. Excellent working environment Company events

KEY JOB REQUIREMENTS

Previous 2+ years of experience as an HR Business Partner  Solid experience with HR practices and employee management Fluent command English Strong knowledge of Bulgarian labor law Knowledge of computing technology is an advantage Strong knowledge of MS Office (Word, Excel) Leadership skills Strong communication skills Positive and open-minded attitude Eager to learn, self-motivated and goal oriented

If you are interested, please complete your online application, including attachment of your CV in English.

Applications will be processed in strict confidentiality.

Only short-listed candidates will be contacted.

Personal data of the applicants will be processed in strict confidentiality by Alorica Bulgaria EOOD solely for the purposes of selection and recruitment and will not be transferred to other data controllers unless required by law. Applicants provide their personal data on a voluntary basis and will have the right to access and correct their personal data within a reasonable time upon filing a written request.