Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Job Details

1.     Acts as Systems Administrator for HR technology, including HRMS, LMS, LXP, Talent Management and HR Portal technology (problem solve and diagnosis issues, case management, knowledge management) by addressing system issues and enhancing system functionality. Basic knowledge of Workday is preferred.

2.     Provides User Support for associates across the enterprise (North America and Non-North America) via Support Mailboxes and Case Management Tools. Identifies requirements, resolves issues, provides user direction on system functionality, and escalates more complex issues in compliance with defined SLAs. Basic knowledge of ServiceNow is preferred.

3.     Supports Center of Excellence project work and configuration changes/enhancements in Workday, myHR Portal, Learn Upon, Kronos, ServiceNow, and other HR technologies.

4.     Develops and manages HR Technology system configurations, HTML page configurations, foundational data definitions, the accuracy of associate and system configuration settings, process documentation and integration and release testing.

5.     Utilize HTML code designs, enhances, tests and updates underlying code for internal HR SharePoint Portal site and other landing pages to update content and enhance usability.

6.     Maintain a process of continuous review, feedback and action to spot areas of opportunity, including the creation of SOP’s and scripts to automate repetitive tasks if possible.

7.     Assists with review, testing and implementation of system upgrades and/or patches and fixes. Upload SCORM modules to LMS (Learn Upon). 

8.     Interfaces directly with the vendor help desks to raise, troubleshoot and resolve system issues at the enterprise level and monitors and responds to support mailboxes (e.g., Degreed Zen desk).

9.     Makes corrections and updates security profiles in accordance with policy and is responsible for user audits and SOX compliance for assigned systems & domains. Performs system maintenance and data integrity activities including system audits, annual system data cleanups, and review of user accounts (associate, customer and contractors) and security audience maintenance.

10.  Utilizes reporting tools, Case Management, Learn Upon, and Workday reporting tools to run reports for managers, Talent Acquisition, HR Business Partners, Shared Services and internal other customers upon request. Pull completion reports to support business needs and requests.

11.  Assist HR Technology Engineers with testing, design, and error resolution on integration feeds for assigned systems.

12.  All other duties as assigned.

Requirements

Requires some training in fields such as business administration, accounting, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor’s Degree program, technical vocational training, or equivalent combination of experience and education; normally requires a minimum of 1-3 years directly related and progressively responsible experience with HR Technology platforms and systems including system administrator responsibilities.

1.     Knowledge of Human Resources Information Systems, applicant tracking, SharePoint and Case Management systems are required. 

2.     Experience with web design applications preferred.

3.     Strong business planning, analytical, and conceptual skills to evaluate business problems and apply knowledge to identify appropriate solutions. Resolves user log-in issues, content launching issues, completion issues.

4.     Ability to lead a group or project and initiate change.

5.     Ability to communicate effectively both orally and in writing.

6.     Ability to work collaboratively and effectively with global diverse teams.

7.     Ability to prioritize workload and consistently meet deadlines.

Comfortable working in a rapidly changing environment.

8. Knowledge of Workday HCM is preferred.

9. Knowledge of ServiceNow agent portal is preferred.

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

€2,485.30 - €3,550.49

Affiliated Companies:Affiliated Companies: World Courier (Lithuania) UAB