Key Responsibilities:

Provides HR Systems Support in terms of both technical user support as well as resolution of customer queries.  Create, update and manage any HR systems related duties.  Identify operational changes on the system  Conduct and document User Acceptance testing on changes logged as well any system upgrades

Qualifications and Experience:

HR related Diploma, Degree or Postgrad is advantageous  IT Degree or relevant qualifications advantageous  At least 2 - 3 years functional experience required in a systems or HR support environment  Good working HR Systems knowledge (e.g. HR Connect, T&A, TMS, Talent Connect etc.)  Knowledge of troubleshooting systems  Customer service / user experience passion  Understanding of the TFG business context

Skills: 

Review and Reporting Managing Change Business Case Contribution Business Process Modeling (BPM) Enterprise Readiness Assessment Perform Gap Analysis Human resources systems and tools Presentation Creation Spreadsheet Expertise Employee Relations Learning Solutions Development

Behaviours: 

Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness Communicates Effectively - conveys information and communicates ideas in a clear, concise and impactful manner Courage - confronts and tackles challenging situations with courage Decision Quality - consistently makes timely, well-rounded and informed decisions Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets Manages Complexity - interprets and simplifies complex and contradictory information when resolving organisational problems Plans and Aligns - develops plans and prioritises initiatives that align to the organisational goals and objectives Tech Savvy - leverages new technology to enhance productivity, improve problem solving, and support business growth

 

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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