We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
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WE LOVE OUR WORK.Deliver internal and external guest service following the ACES model (Acknowledge with a friendly & timely greeting, Convey positivity and knowledge, Engage with the guest and provide an amazing and clean guest experience, Show Appreciation and offer a personalized farewell.)
Coordinate and maintain accurate entry of information into HRIS and employee files.
Provide guidance and assistance to applicants, current employees and department heads. Complete all HR front tasks, including management of front window traffic, answering the HR main line, and creating employee badges.
Develop and maintain property communication, to include employee self service portal, back-of-house hallways, PENN Connect postings, and updated required federal, state, and local law posters.
Complete administrative processes including but not limited to employment verifications, separation notices, and unemployment claims.
Coordinate and assist with the badging and processing of gaming licensing for new hires, transfers, promotions and renewals.
Prepare and assist in the facilitation of training courses, including new hire orientation.
Maintain the storage and organization of supplies for all team member events.
Assist with planning and execution of team member events and program.
Provide general administration and clerical support.
Maintain information and materials as confidential and secure.
Maintain knowledge of applicable laws and policies and operates within those guidelines. BRING US YOUR BEST. Must be able to obtain and maintain valid gaming licenseDemonstrated record of previous office experience with a similar degree of comparable complexity.Must be at least 21 years of age
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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