Job purpose:
Guide and manage human resources services\nas per Honeywell policies and programs
As a HR Services Supervisor, you will supervise\nthe team and staff them optimally with focus on retention and results; Responsible\nfor effective queue management - prioritize workload and align resources,\nprovide direction to team members; Translate regional strategy into action\nplans; Drive and implement standardization and optimization of processes for\nthe region; Support implementation of new tools and applications in the region;
Responsibilities:
Manage, lead, and develop HR Specialists to ensure a positive and efficient customer experience through effective delivery and execution of HR services and processesManage processes and policies relating to\n day-to-day human resource global operations. Proactively seek\n opportunities to refine, expand, and improve the service provided by the\n team. Lead with continuous improvement mindset to contribute to the\n advancement and success of the HRS GO team. Act as the subject matter\n expert and resolve any escalated issues for the Global Operations team
Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding) to meet customer needs and implement process improvements.
Collaborate with Human Resources Generalist and\n HR Managers to communicate and/or present new processes or gather and\n incorporate feedback. Utilize various human resource information systems:\n Sales Force, Revisal, PeopleSoft, Time and Attendance systems, legislative\n toolsPerformance management of functional team
Work as part of the team involved in end to end booking and billing processes – ensuring the successful and timely booking, delivery and billing of all orders in addition to the achievement of the Customer Experience metrics
Establish relationships with key stakeholders in the business to ensure support of the Global Customer Care team
Qualifications/Experience/Knowledge:
University degreePreferred minimum of 5 years’ experience in a Customer\nServices environment with proven record\nof leadership skills andinitiatives\n(Team Coach/Team Leader previous\nexperience of 1 year)
Experience working in a multi discipline team/multinational\nenvironment
Experience in reviewing and redesigning of processes
Good understanding and operational experience to drive a One-Honeywell approach
We offer:
Enjoy\n 25 vacation days per year, plus extra days off for life's special events.
Meal\n vouchers.
Flexible\n benefits basket with monthly budget allocated (top up medical insurance,\n life insurance, pension, vacation/ cultural/ fuel vouchers).
Medical\n Insurance Plan paid by the company.Equal opportunity statement
We are an equal opportunity employer and value\ndiversity at our company. We do not discriminate based on race, religion,\ncolor, national origin, gender, sexual orientation, age, marital status,\nveteran status, or disability status. We will ensure that individuals with\ndisabilities are provided reasonable accommodation to participate in the job\napplication or interview process, to perform crucial job functions, and to\nreceive other benefits and privileges of employment. Please contact us to\nrequest accommodation.
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Additional InformationJOB ID: req473818Category: Human ResourcesLocation: 3 George Constantinescu,,Upground building, 5th floor (entrance A) District 2,Bucharest,BUCURESTI,020339,RomaniaHuman Resources (CORPORATE HR)