We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40 countries, working with us offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
For our team in Krakow we are seeking an experienced HR Services Specialist (Specjalista ds. Obslugi Pracownikow).
RESPONSIBILITIES\:
Navigates on company’s systems and tools and explains their functionality
Processes information, data, transactions, and letter related to HR or Payroll data
Tracks customer contacts and inquiries in case management system
Monitors case management system and reassigns tasks to appropriate teams
Escalates necessary matters to policy owners for resolution
Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise
Conveys a professional, knowledgeable, helpful and confidential approach
Participates in special tasks and projects in order to support supervisors, teams and other stakeholders
*
We'll inspire and empower you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow. With more than 55,000 people in 40 countries, working with us offers an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.
People are our greatest asset, and we offer a competitive package to retain and attract the best talent.
For our team in Krakow we are seeking an experienced HR Services Specialist (Specjalista ds. Obslugi Pracownikow).
RESPONSIBILITIES\:
Navigates on company’s systems and tools and explains their functionality
Processes information, data, transactions, and letter related to HR or Payroll data
Tracks customer contacts and inquiries in case management system
Monitors case management system and reassigns tasks to appropriate teams
Escalates necessary matters to policy owners for resolution
Possesses strong interpersonal skills to successfully build productive relationships at all levels of the enterprise
Conveys a professional, knowledgeable, helpful and confidential approach
Participates in special tasks and projects in order to support supervisors, teams and other stakeholders
*
Requirements\:
Experience in HR, Payroll, or call center environment Proficiency with Microsoft applications Experience in using Workday would be an asset Excellent spoken and written English Bachelor’s Degree or equivalent experience Numerical attitude/analytical skills Knowledge of HR or Payroll policies and processes Ability to handle confidential issues with discretion Customer service experienceOur Culture
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.
*Requirements\:
Experience in HR, Payroll, or call center environment Proficiency with Microsoft applications Experience in using Workday would be an asset Excellent spoken and written English Bachelor’s Degree or equivalent experience Numerical attitude/analytical skills Knowledge of HR or Payroll policies and processes Ability to handle confidential issues with discretion Customer service experienceOur Culture
Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees. Find out more
We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.
We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role
If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team.