The HR Service Administrator will be responsible for providing an efficient and effective support service to all HR customers, predominantly to the HR Business Partner or HR Manager. The holder of this position will oversee the onboarding process and be the first point of contact for employee enquiries. The position holder will also administer defined HR processes and procedures such as Workday processes and document creation, always aiming at high efficiency, quality and customer satisfaction as well as contributing to continuous process and quality improvement. The HR Service Administrator will be responsible for providing an efficient and effective support service to all HR customers, predominantly to the HR Business Partner or HR Manager. The holder of this position will oversee the onboarding process and be the first point of contact for employee enquiries. The position holder will also administer defined HR processes and procedures such as Workday processes and document creation, always aiming at high efficiency, quality and customer satisfaction as well as contributing to continuous process and quality improvement. Main Responsibilities & Tasks: + Provide first level support (e.g. for self-service tools), payroll, administer compensation and benefits incl. pension, preparing HR reporting materials and dashboards, maintaining accurate HR data in systems + Perform all routine employee-life cycle workday processes (e.g. hire, job changes, compensation, leave of absence, exits) + Ensure high quality maintenance of personnel data + Perform all administration and data maintenance tasks related to organizational changes + Organize and manage employee and manager onboarding (and welcome days) + Create contracts, documents and certifications, and maintenance of personnel files + Provide quick and quality answers and solutions to employee inquiries + Create standard HR reports and analytics + Contribute to continuous improvement and monitor KPIs to improve and adjust service levels and customer satisfaction + Create of knowledge articles and cases for knowledge and case management tool Qualifications & Skills: + Good level of education in relevant field + 1-2 years working experience in an HR role and in a confidential environment + Accurate and sound administration experience + Ability to competently and accurately work with databases, spreadsheets and software packages + Capable of prioritising workload quickly and conscientiously, without sacrificing attention to detail + Clear and effective written and verbal communication skills + Customer focused + Approachable and able to demonstrate confidence in dealing with employees at all levels of the Company + Effective problem solving skills + Able to read and write English About Sartorius Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers