**Post location:** Warsaw, Prosta 36 Are you looking for a career move that will put you at the heart of a leading financial institution? Then bring your skills and knowledge to Citi’s HR (Human Resources) Team. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. **Team/Role Overview:** The Human Resources (HR) Workplace Support Team Lead is a senior management level position responsible for accomplishing results through the management of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within Citi. **What you'll do:** + Manage and develop a small team of HR Partners who deliver HR services and build capabilities to drive organizational performance through individuals and managers as well as identify issues and recommend solutions + Responsible for HR delivery and implementation across the employee lifecycle + Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed + Partner with Human Resource Advisors (HRAs), HR Business Partners (HRBPs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions + Coordinate and ensure seamless end-to-end delivery of global priorities and life cycle processes + Work with HRA global partners and regional HR Partners to ensure consistent communication and delivery of HR solutions and processes proactively identifying issues and recommending solutions + Consult and coordinate with country HR partners to deliver regional activities as well as participate on cross Citi projects + Lead and/or initiate cross Citi projects + Train new hires + Acts as SME (Subject Matter Expert) to senior stakeholders and /or other team members. + Appropriately assess risk when business decisions are made. **What we'll need from you:** + 6-10 years of relevant experience + Demonstrated leadership and project management skills; Ability to manage a team + Working knowledge of HR functions and applicable employment laws + Experience gained in large, complex financial institutions preferred + Strong interpersonal, influencing and negotiating skills. + Clear and concise written and verbal communication + Has the ability to operate with a limited level of direct supervision; Can exercise independence of judgement and autonomy. + Fluent English + Proficient in Microsoft Office **Education:** + Bachelor’s degree/University degree or equivalent experience + Master’s degree preferred This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.​ **What we can offer you:** By joining Citi Poland, you will not only be part of a business casual workplace with a hybrid working model ( **2 days working at home per week** ), but also receive a competitive compensation package and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well: + Paid Parental Leave Program (maternity and paternity leave); A supportive workplace for professionals returning to the office from childcare leave + Award-winning pension plan,​ multisport, holiday allowance + Private Medical Care Program, Group Life Insurance + Consideration for annual discretionary bonus + Employee Assistance Program + Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed + Flexible work arrangements to support you in managing work - life balance + Career progression opportunities across geographies and business lines; Mentoring Programs + Socially active employee communities with diverse networking opportunities \#LI-AD8 ------------------------------------------------------ **Job Family Group:** Human Resources ------------------------------------------------------ **Job Family:** HR Advisors & Generalist ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.