Key responsibilities:

Program design and development (this includes audio and visual aids) Delivery of training interventions Company specific systems, application and product training One on one learner interactions Ensure training delivery aligned to business objectives Assessment, Moderation and Evaluation Administration (facilities, invites and attendance registers) Reporting and documentation (feedback, reporting)

Qualification and experience: 

A matric qualification A related Diploma At least 2 to 3 years of relevant experience (operational and theory) At least 2 to 3 years of proven work experience in project management Solid experience of 2 to 3 years in the retail / FMCG industry Detailed experience requirements in: Presentations Reporting skills Retail Change management People management CRM Business

Skills:

Review and Reporting  Managing Change  Business Case Contribution  Business Process Modeling (BPM)  Enterprise Readiness Assessment  Perform Gap Analysis  Human resources systems and tools  Presentation Creation  Spreadsheet Expertise  Employee Relations  Learning Solutions Development 

Behaviours:

Applies market and business insights in order to drive organisational objectives  Effectively works with others to achieve shared goals  Creates an environment that fosters and nurtures a culture of creativity which drives success  Thinks and plans strategically, focusing on the long-term goals and objectives of the organisation  Develops plans and prioritises initiatives that align to the organisational goals and objectives  Understands and navigates dynamics created by processes, systems, and people  Assesses and improves the efficiency, effectiveness, and quality of various work processes  Quickly adapts and acquires new knowledge, skills, and competencies in a rapidly changing environment  Interprets and simplifies complex and contradictory information when resolving organisational problems  Takes accountability and ensures others are held to account on agreed upon performance targets  Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results 

Preference will be given, but not limited to, candidates from designated groups in terms of the Employment Equity Act. 

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