About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description We invite you to become part of our Crew at one of the most desirable destinations on the Eastern Shore, Inn at Perry Cabin. A historical gem tucked away on acres of privacy along the serene Miles River in St. Michaels, Maryland, Inn at Perry Cabin encompasses genuine hospitality with a strong sense of nautical heritage. Our luxury resort provides a unique and authentic Chesapeake Bay experience and has been recognized as a top resort in the Mid-Atlantic by Condé Nast and Travel + Leisure. Providing upscale amenities such as Links at Perry Cabin (our exclusive Pete Dye-designed golf course), the Spa at Perry Cabin (our therapeutic oasis), and a Fleet of five sailboats, including the historic 1902 Skipjack, Stanley Norman, and a stately 55-foot Hinckley Yacht, Inn at Perry Cabin is one of the most desirable and unforgettable places to work on the Eastern Shore. Adding to the charm of the resort is a zero-edge swimming pool, lush gardens maintained by our on-property horticulturist, complementary bicycles, kayaks and paddleboards, and a unique array of resort activities. As a member of our Crew, you will work with the BEST. Our team of diverse and passionate professionals enjoy an environment that fosters growth and encouragement in all they do. Our culture is supported by our Pillars: Service, Teamwork, Professionalism & Respect, Integrity, and Delivering Results. Our INN Crew share the goal of providing exceptional service and creating lasting memories for all guests of the Inn. If you are ready to set sail into a new adventure, apply today and enjoy the many benefits and great opportunities for growth at Inn at Perry Cabin! For more information about the Inn at Perry Cabin, please visit our website at innatperrycabin.com Overview POSITION SUMMARY: Ensure that the highest caliber of service is being offered to all guests in accordance to the Standards of Service, so that all of their expectations are met or exceeded. This individual will be responsible for making all guests feel welcome by providing excellent guest service and a comfortable environment in which uncompromising levels of cleanliness are maintained. ESSENTIAL JOB FUNCTIONS: Maintains complete and current knowledge of: Housekeeping standards. All hotel facilities/services and local attractions/activities to respond to any guest inquiry. In house VIPs and groups Maintains a high standard of personal hygiene and appearance in accordance with our Dress Code Standards for uniformed associates. Report maintenance concerns to Housekeeping management. Assists other associates with their job functions to ensure optimum service to guests. Fosters and promotes a cooperative working climate, maximizing productivity and employee morale. Anticipates guests’ needs, responds promptly and acknowledges all guests at all times. Promotes positive guest relations at all times. Assist with other routine tasks within Housekeeping Department as required. Performs all job functions, special projects and tasks as assigned. Maintains cleanliness of guest floors and corridors, removing any glasses, plates, paper etc. Check lamps/sconces for burned out bulbs and replace as necessary. Maintains cleanliness of mirrors and dust lamps and picture frames. Ensure lamp and telephone cords are neatly coiled. Vacuum all floors starting from the top and work down. Vacuum stairways. Sweep and mop all tile floors. Deliver linen and rollaway beds to guest rooms as required. Deliver guest requests as assigned. Collect all trash and remove to dumpster. Collect all linen and deliver to laundry. Maintain storage areas in a clean and orderly manner. Maintain utility vehicle and van. Perform other duties as assigned. PHYSICAL REQUIREMENTS: Walking and standing (100%) Works indoors (70%); outdoors (30%) Works varied hours/days based on business need KNOWLEDGE & SKILLS Ability to complete assigned areas in a timely manner and in accordance with IPC standards. Ability to work without direct supervision. Ability to ensure confidentiality of guest and hotel. Ability to focus attention to details. Ability to prioritize and organize work. Ability to maintain a flexible schedule according to the needs of the position and the demands of the business. Ability to exert physical effort in cleaning assigned areas, transporting linens to/from laundry, and transporting cleaning supplies. Ability to endure abundant physical movement in performance of job duties. This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions and perform any other related duties, as may be required by their supervisor. This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship. Signature Date Qualifications EXPERIENCE, EDUCATION & TRAINING High school diploma preferred. Prior experience preferred. Drivers must possess a valid Maryland Driver’s License and be at least 18 years of age. Compensation Range The compensation for this position is $15.50/Hr. - $15.50/Hr. based on qualifications and experience.