Housekeeping Support Associate
Beth Israel Lahey Health
**Job Type:** Regular
**Time Type:** Part time
**Work Shift:** Evening (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**
Contributes to the Hospital’s mission to care, to heal, and to excel in service to our community by cleaning clinical units, which include patient rooms and all other areas of the hospital. This staff position will have an impact on patient and family members’ satisfaction as the cleanliness of clinical areas directly impacts people’s perception of the hospital and thoroughly cleaning surfaces is a key step toward infection control and prevention.
**Job Description:**
**QUALIFICATIONS:**
**Education:**
**Preferred:** High school diploma or G.E.D.
**Experience:**
**Preferred:** Customer service experience
**Other Skills/Knowledge:**
**Required:**
+ For safety and quality reasons, must be able to effectively communicate effectively in English with patients, visitors, and fellow members of the hospital team.
**LICENSES, REGISTRATIONS, CERTIFICATIONS:** **N/A**
**LIFE SUPPORT CERTIFICATION REQUIRED:** N/A
**POPULATION SPECIFIC REQUIREMENTS:** N/A
**OTHER JOB REQUIREMENTS:**
**On-call:** N/A
**Schedule requirements** : Area assignment and schedule may vary based on department needs. Holidays and weekend rotations required.
**Travel requirements:** As needed for off site locations.
**Other:** Must be Eighteen (18) years of age or older.
**REPORTING RELATIONSHIPS:**
+ Reporting relationship depends on the location and shift:
+ Off site locations report to the off site Supervisor of Environmental Services
+ Evening shift and night shift employees report to evening shift Environmental Services Supervisor
+ Day shift employees report to the day shift Environmental Services supervisor.
+ Not responsible for supervising the work of others.
**JOB FUNCTIONS**
Consistent with the WE CARE principles and inherent in a hospital environment, employees must be flexible in meeting patients’ and the Hospital’s needs. While the list below describes the primary functions of this job, all employees at Winchester Hospital need to recognize that an essential element of their job is the ability to respond to unanticipated and/or changing situations. This may result in assuming responsibilities or tasks, which are not on this list.
As part of Guest Services/Environmental Services team, this position:
+ Cleans clinical areas which include, patient rooms, medication and storage areas, hallways and staff areas, waiting areas, utility rooms and restrooms
+ Initiates the seven step cleaning process when cleaning which includes trash/recycling, high dusting, damp wiping, cleaning restrooms, dust mopping, damp mopping, bed making and final room inspection.
+ Restocks paper products, trash bags and soap supplies throughout patient and public areas.
+ Introduces oneself personably to patients and family members when entering a room and explains the purpose of the visit. Represents the hospital professionally by wearing a visible name tag and neat uniform. Is respectful of the patient’s privacy and personal items.
+ Assists with distributing food trays to patients by following appropriate procedures.
+ Updates the bed tracking system, using the pager system to expedite the cleaning of patient rooms upon discharge, transfer, or as necessary to help maximize patient throughput and minimize patient wait times.
+ Communicates with the Service Response Center on a regular basis to accept and close out tasks.
+ Maintains a clutter-free environment by removal/disposal of soiled linen.
+ Assists in emergency situations throughout patient areas following department specific requirements.
+ Monitors and replaces regulated medical waste (red bags/sharps) in patient areas using infectious control procedures.
+ Remove curtains, launder and rehang as needed.
**PHYSICAL AND MENTAL REQUIREMENTS / CONDITIONS**
+ The employee needs to have the physical and mental abilities to perform the duties of the position listed above using the WE CARE behaviors.
+ It is anticipated that the employee will have contact with blood and bodily fluids or other potentially infectious materials while performing their job duties this includes sharps and regulated medical waste which may include hazardous spill clean up.
+ Able to push beds, housekeeping carts, stretchers, vacuums patient room furniture and other equipment.
+ Able to lift trash bags, linen bags, and mop buckets.
+ Frequent bending, stooping, stretching, standing, walking, and fine hand manipulations required.
+ Required to use various chemicals as needed for cleaning / disinfecting purposes.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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