Welcome page Returning Candidate? Log back in! Housekeeping Supervisor ID 2024-23952 Position Type Regular Full-Time Property Merriweather Lakehouse Outlet Hotel Category Housekeeping & Laundry Min USD $22.00/Hr. Max USD $24.00/Hr. Address 10209 Wincopin Cir City Columbia State Maryland Why us?

Tucked into seven wooden acres on Lake Kittamaqundi lies this 212-room hotel oasis. The peaceful boutique hotel boasts spa-inspired guest rooms for guests to relax and enjoy all the property has to offer. A walk away from golf, shopping and the historic Merriweather Post Pavillion and convenient access to Baltimore and Washington, D.C. make this property a destination for relaxation and exploration in Columbia. 

 

Whether it’s executing events in our state-of-the-art event space, serving fine meals at either of the two restaurants, or curating lakeside activities, we’d love to have you join our team of dedicated hospitality professionals.

 

Apply today!

Job Overview

Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses.

Responsibilities Supervise the housekeeping staff; providing open communication, training, coaching and counseling and provide performance feedback to ensure maximum efficiency.Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. Qualifications

Education/Formal Training

High school education or equivalent experience.

 

Experience

Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

 

Knowledge/Skills

Requires working knowledge of Housekeeping and the hotel's services, policies and operations. Working knowledge is generally learned on-the-job.Requires supervisory skills.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.Carrying up to 35 lbs. of supplies.Ability to communicate information and hotel services to management and guests.Ability to inspect guest rooms, public areas, and back of house, and review reports.Ability to communicate with guests, on a telephone, and on a two-way radio with associates.Ability to interpret reports.Bending -picking up supplies, cleaning guests rooms, turndown service, trash removal.Occasional kneeling required.Mobility -continuous movement throughout hotel. Continuous standing -90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders -approximately 3 feet, 2% of 8 hour shift.No driving required.

Environment

Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

Medical, dental, & vision insurance

Paid time off

Health savings and flexible spending accounts

Basic Life and AD&D insurance

Eligible to participate in the Company’s 401(k) program with employer matching

Employee Assistance Program

Tuition Reimbursement

Great discounts on Hotels, Restaurants, and much more

Salary USD $22.00 - USD $24.00 /Hr. Options Apply for this job onlineApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed We want to connect with you TODAY! As we work to fully resume Sage’s operations, we want to connect with the best and brightest talent out there – YOU! Please click here to learn more about opportunities with Sage and provide your information so we can be in touch. Application FAQs

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